Red Lobster

Category: Seafood restaurant

Address: ACROSS FROM MAYFAIR MALL, 2801 N Mayfair Rd, Wauwatosa, WI 53222, USA

Phone: +14147716320

Opening hours

Sunday: 11AM–9PM

Monday: 11AM–9PM

Tuesday: 11AM–9PM

Wednesday: 11AM–9PM

Thursday: 11AM–9PM

Friday: 11AM–9PM

Saturday: 11AM–9PM

Reviews

Kristen Butterfield

May 11, 2022

We waited over 45 mintues for a table and the place was not busy. I understand places are under staffed but the people seated had food. When they went to seat us the table was dirty. Once we sat down we waited a good 10 mintues to even place our order and another 40 mintues to even get biscuits and salad. I hate to give it 1 star because the waiter was very attentive and he did try to be accommodating to us. I will never step foot back into this location again. We got there a little after 5 and left at 7:25 and had a 6 year old with us..which did not go well.

Jerrie Ceplina

May 9, 2022

I honestly hate doing this because I’ve never left a bad review before, but ordering today has been a nightmare. We placed a to-go order online at 3:45 pm and received an email saying it would be ready at 4:30. We arrive at 4:30 and the order is not ready - they say they are inundated because of Mother’s Day. They say it will be another hour. We go home, wait another hour and call, they say another 30 to 60 minutes. We drive back at 6:18 and are told it’s going to be another 15 to 20 minutes. It’s now 7 pm - a full THREE HOURS after we ordered and we’re waiting at the to-go station and a manager asked us for the last name on the order. He brings up the order and we head out. We check in the car and it’s missing an entree so we had to go back in and wait while the food we did receive got cold. I understand it’s a holiday and things can be hectic, but this was egregious. We specifically ordered well ahead of the dinner hour and they still failed at every turn. Maybe the franchise owners need to compensate their staff better or find new management. It feels embarrassing for them to be this inefficient and have this poor of service. I hate putting negative words out into this world, but this was a garbage experience and I would encourage anyone who wants to order from here to look at other options if you want to avoid stress. Dinner should be fun. This was not fun.

R G

May 5, 2022

Not the worst, but definitely don't recommend. I just don't like it when your menu, your arms, etc stick to the table. Food was somewhat okay, baked potato wasn't done, lobster tail over cooked, my wife liked her pasta. Also the bathroom wasn't very clean. Waitress was very pleasant tho. That's the 3 stars.

Luis Equila

Sep 18, 2021

Red Lobster is one of our favorites in general but this location unsatisfactory! Our server was not friendly, the drink had a gnat in it and after it was returned (without replacement) it was still on the bill. The food came out wrong and an order was forgotten (never put in the system). We will not be returning to Red Lobster thanks to this horrible experience.

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Questions & Answers

Can I call ahead and order and use my gift cards

STANLEY HOLLIMAN | Aug 4, 2019
Linda Haenitsch | Aug 5, 2019

I called at 330 pm for a reservation for 6pn they answered AND made it happen. We did have a 20 min wait but totally worth it

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I have a bad time at that place on Nov 17 my potoe was cold an the food didn't taste right

Carlistic Moore | Aug 4, 2018
Deborah Smallwood | Aug 5, 2018

The food is usually well prepared and quite good. I go twice a month and have never had any problems.

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What are the Covid safety practices like here?

People are asking | Mar 6, 2021
Janette Sanchez | Mar 7, 2021

You have to wear a mask once you get in, wait till you be seated. All their employees are wearing masks and some gloves.

Does this location have curbside pickup?

Red Lobster (Owner) | Jan 5, 2021
Red Lobster (Owner) | Jan 6, 2021

You may pay ahead and select curbside pickup when you place your order. Then drive up to one of the designated curbside pickup parking spots at the restaurant where you placed the order, and call the phone number indicated on the sign at the parking space to let the restaurant know you have arrived. A Red Lobster employee will bring your order hot and fresh to your car.

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