Address: 785 Mission St, San Francisco, CA 94103, USA
Phone: +14153419800
Sunday: 11AM–7PM
Monday: 11AM–7PM
Tuesday: 11AM–7PM
Wednesday: 11AM–7PM
Thursday: 11AM–7PM
Friday: 11AM–7PM
Saturday: 11AM–7PM
steven katzman
I have very mixed feelings about Massage envy after being a member for years. Massage I had in San Francisco was fantastic. However, it’s really hit or miss, and their customer service with respect to changes on your account is horrible. Especially during Covid, if you want to suspender change your account good luck!
Ben Gerner
I don’t usually leave reviews but this is necessary. DO NOT GO HERE if you are an athlete looking for deep tissue work. People that work at massage envy work there as opposed to other places for a reason: they are inexperienced and don’t know what they’re doing enough to work somewhere better.
Elodie Liu
Unprofessional and horribly overpriced. 1. The massage techniques were so bad. My shoulder became more stiff and started to hurt a lot the next day after the massage, which never happened before. 2. Five minutes before the start of the 60 minutes massage session I booked, they told me that the actual massage time would be 50 minutes, as the other 10 minutes were for dressing/undressing/consultation. This should be something that is communicated to customers when reservation is made.
Latisha Francis
I have been a massage envy member for about 2 years now. I have been to several different Massage Envy's but THIS location is where I have experienced my best customer service interactions AND best massage/facial... by far. Janesta was knowledgeable and sweet. She asked me all the right questions as a new customer about my skin and concerns. I am writing this review the morning after and my skin is absolutely glowing. Mike executed a phenomenal massage. The perfect pressure was used and he reminded me throughout the session to breath me tensions away. Javier at the front desk was amazing. He helped me through the details to coordinate this visit so that I could have my services straight off my flight from Washington, DC. Jaclyn was also very helpful. If I ever move to San Fran, she will be my first call to make this my home location. Thank you all!
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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