Massage Envy

Category: Massage spa

Address: 785 Mission St, San Francisco, CA 94103, USA

Phone: +14153419800

Opening hours

Sunday: 11AM–7PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

steven katzman

Feb 24, 2022

I have very mixed feelings about Massage envy after being a member for years. Massage I had in San Francisco was fantastic. However, it’s really hit or miss, and their customer service with respect to changes on your account is horrible. Especially during Covid, if you want to suspender change your account good luck!

Ben Gerner

Nov 21, 2021

I don’t usually leave reviews but this is necessary. DO NOT GO HERE if you are an athlete looking for deep tissue work. People that work at massage envy work there as opposed to other places for a reason: they are inexperienced and don’t know what they’re doing enough to work somewhere better.

Elodie Liu

Dec 17, 2019

Unprofessional and horribly overpriced. 1. The massage techniques were so bad. My shoulder became more stiff and started to hurt a lot the next day after the massage, which never happened before. 2. Five minutes before the start of the 60 minutes massage session I booked, they told me that the actual massage time would be 50 minutes, as the other 10 minutes were for dressing/undressing/consultation. This should be something that is communicated to customers when reservation is made.

Latisha Francis

Nov 17, 2019

I have been a massage envy member for about 2 years now. I have been to several different Massage Envy's but THIS location is where I have experienced my best customer service interactions AND best massage/facial... by far. Janesta was knowledgeable and sweet. She asked me all the right questions as a new customer about my skin and concerns. I am writing this review the morning after and my skin is absolutely glowing. Mike executed a phenomenal massage. The perfect pressure was used and he reminded me throughout the session to breath me tensions away. Javier at the front desk was amazing. He helped me through the details to coordinate this visit so that I could have my services straight off my flight from Washington, DC. Jaclyn was also very helpful. If I ever move to San Fran, she will be my first call to make this my home location. Thank you all!

Thanks! Your review is awaiting moderation.

Questions & Answers

How long is a facial?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Aug 28, 2021
Massage Envy | Jul 29, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Aug 28, 2021
Massage Envy | Jul 29, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Aug 28, 2021
Massage Envy | Jul 29, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Aug 28, 2021
Massage Envy | Aug 28, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places