Stevens Creek BMW

Category: BMW dealer

Address: 4343 Stevens Creek Blvd, Santa Clara, CA 95051, USA

Phone: +18002981501

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–6PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Manash Pratim Das

Aug 16, 2022

David from Stevens Creek BMW is the best! I was there to buy my first used car. Since I never owned a car, I never had an auto-insurance. Some dealers would not let you test drive their car if you have not owned a car before. However, dealers have their own insurance and thus this dealer allowed me to test drive the car I was planning to buy. David answered all my questions, and even detailed my car. And while my car was in the dealer, they provided me another BMW as a loaner to help me get around and do my job. I had a great experience at the dealer :) Thanks to David.

Viktor Achkeev

Jul 17, 2022

This is by far the best dealership I had to deal with! The entire team was so professional and kind !!!! I never had such excellent customer service at the dealership, period! Huge thanks to the most experienced sales representative Johnny ( he is a fantastic guy ) he made the entire process extremely easy and fast, he keeps his word which is super rear nowadays! GM is also the coolest guy I had the pleasure of doing business with; he helped me to get approval for my M8. Drove here from Los Angeles, and it was so worth it; trust me on this! Hard to find a good honest, kind team that loves their customers! This is A+!

Gw Travis

Jul 10, 2022

Took my car in for an oil change and got up sold for 7300 worth of service on my Z4 including replacement of the entire convertible top because the clip wouldn't allow the existing top to stay down, To my shock and amazement, the break lights and headlights were never replaced even though they said they would do that and when I finally managed to have a day where I wasn't so busy working and thought I could put my top down my new top still does not open and stay down correctly. I called and wrote my service advisor numerous emails about this and never got any response from her. You guys lost a customer

Jay Chen

Feb 7, 2022

Some employees intentionally block the charging station despite I bought and serviced my BMW i3 at this dealership Updates: the dealership finally put up signs indicating the chargers are for internal usage. Way more civilized than blocking cars. World class customer service 😏

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Questions & Answers

Do I need an appointment for the service center?

A Google User | Aug 29, 2017
Stevens Creek BMW | Aug 28, 2021

Appointments are recommended, but you are always welcome to call or stop by!

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do you sell bmw battery

Feroz Khan | Jan 30, 2022
Stevens Creek BMW | Jan 30, 2022

If we don't have any in the Service Center we would love to order one for you.

What are the Covid safety practices like here?

Anonymous | Aug 28, 2022
Stevens Creek BMW | Aug 28, 2021

1. Daily sterilization of the store using an EPA Approved product. 2. Sterilization of the vehicles prior to/after use. 3. Hand Sanitization stations. 4. 6’ Social Distancing whenever possible. 5. All Teammates are required to wear masks. Guests are encouraged to wear masks and offered a complimentary disposable face covering. 6. All Teammates are required to complete a self-assessment prior to coming to work to verify they are symptom free. 7. Detailed Best Practices Playbook to ensure the safety of our teammates and guests.

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I have an issue with my Lease return. Was returned back last October, 2019. Still waiting for a credit from BMW-Stevens Creek. Can you provide me a phone number of your General Manager?

Mitsi Kiyama | Aug 28, 2020
Stevens Creek BMW | Aug 28, 2021

Hi Mitsi, please give us a call, and we'd be happy to try to redirect you to someone who can answer your lease return questions.

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Does Stevens Creek BMW have any service specials?

Stevens Creek BMW | Aug 28, 2020
Stevens Creek BMW | Aug 28, 2021

Always, and they can be found on our Website under the Service Tab!

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Does Stevens Creek BMW sell used cars?

Stevens Creek BMW | Aug 28, 2020
Stevens Creek BMW | Aug 28, 2020

Absolutely - We have a wide selection of used, Certified Pre-owned, Courtesy Loaners and Executive Demos!

how much does it cost to make a key copy?

Esmeralda Ibanez | Aug 29, 2019
Stevens Creek BMW | Aug 28, 2020

Hello! Please call out parts department with your make and model, and they will be happy to provide a quote!

Do you need to reprogram the computer after installing a new battery

Clayton Davis | Aug 29, 2019
Stevens Creek BMW | Aug 28, 2020

It depends on the vehicle. Please call our service department to discuss.

Is this a good place to buy A car ?

michael “sean” Harden | Aug 29, 2018
Stevens Creek BMW | Aug 28, 2021

We surely think so! We would love to help you find your next vehicle. Give us a call today!

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WHATS THE BEST WAT TO GET NEW KEYS FOR 2003 BMW 530I?

Michael Henning | Aug 29, 2018
Stevens Creek BMW | Aug 28, 2021

Hi Michael, give us a call and we'd be happy to help!

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