Pizza Hut

Paddy Smith

Our pizza was dropped off at wrong apartment it was dropped off on our landlords step we were not aware when we grabbed it it had ants in all boxes because we did not know how long it was sitting there because no one let us know

audie allen

I spend 3 min waiting for them to answer my call, when they finally answer the delayed echoes were so bad and distracting I struggled to properly communicate. it didn't help that the lady answering my call had poor English, common guys. and BOOM THEY HUNG UP ON ME!?! I said delivery, my phone#, my name and that's it! hung up! I called back and they answered but I couldn't hear and nobody responded. feb 24 2022 @4.45pm very frustrating

Brandi Bambi Dodge

Absolute terrible customer service. I was staying at Tundra Lodge, ordered 3 Lg. Pizzas and 2 orders of chicken wings. I was told 25 mins. and it never came. Called and asked and was told the order was never taken. I love Pizza Hut, just not this location!!

Jeremy

Just got delivery of the dinner box, pizza is about 50% crust with barely any cheese or sauce covering it. Cheese bread sticks only have cheese on 3 of the 5. Was told i can wait 70 minutes for them to remake and resend it or get store credit. Told them i only want a refund because why would i ever order from there again with this kind of service. Said I'd eat the parts of this one that were pizza and they could send a new one. She told me I'd have to return the 'pizza' if i wanted a new one. Told her to just refund me for it and she said the people above her told her not to do refunds. I said thats unacceptable and asked to talk to anyone above her and she angrily said 'Fine we'll re make it and send it now' and then hung up. We've been ordering from this location for years and have had some issues but never anything like this before. Edit: 68 minutes later and the remade one does look like they actually tried this time. Leaving review as 1 star because of the tone of service from the manager when i called still has me feeling like they we're not happy they had to resolve the issue.