Grangers LLC

Russell Wooten

Got hit by tornado. Need chain saws. They wouldn't run. Took to grangers. With all the damage around thought it would take a week or so. They said three days. 😲

Scotsie

Horrible customer service. Avoid this dumpster fire. I took my Ryobi mower to Granger under warrantee in June 2021. Rick talked trash about Ryobi and electric mowers and said to leave the mower and he will get to it when he gets to it. Quite ironic he was singing the praises of small engines as his shopped was filled with broken down small engine equipment. I called every few months for updates and got the runaround. Never once did Granger contact me. I was always chasing after them. I called Ryobi to intervene in October 2021. They contacted Granger and didn't fair much better. In May 2022 they called again and Initially the person who answered the phone said the mower wasn't ready, but then they changed their mind and someone else said it was ready. Thanks for the heads up that my mower was ready and collecting dust in your shop! There are other quality options for small engine and e-equipment repair, so avoid this one at all costs! It only took them 11 months for me to get my mower back. They were quick to blame Ryobi for having a parts back log but Ryobi had documentation that Granger took multiple months to contact them in the first place. Whoever was to blame, Granger (Rick) was dismissive and rude and any time I have the opportunity I will share this story around town. Ryobi no longer sends their customer to Granger.

amy hill

The campground is kept clean and is quiet. Bathhouse is very clean. However, amenities are lacking, there is only one coin washer and dryer and the laundry room is closed before dark. Also the wifi doesn't work.

James Fort

This is a small engine repair and RV campground. The campground is pretty limited with no sewer hookup, no cable and grass pads for parking. There is also zero reception on over the air TV. Even though it's limited, the people running the place are very friendly. We had to stay here for two nights waiting to get into another park closer to Lacrosse.