T-Mobile

Category: Cell phone store in Encino, Los Angeles, CA

Address: 17133 Ventura Blvd, Encino, CA 91316, USA

Phone: +18187287467

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Reviews

Mary Bee

Jun 16, 2022

Tomas Rodriguez gave me outstanding service in the explanation of the use of my new I phone 13. He was patient & gave clear instructions!

Plot Twist

Jun 10, 2022

Terrible location. Apple sends you there to service your phone and then they tell you they only service T-Mobile phones. And can't replace phone battery even if you have a T-Mobile phone. They gaslighted me to think that my phone is not eligible for repair by Apple because I don’t have the original screen. I took my phone to the Apple store and they replaced it with no questions.

Sara Cubas

Apr 26, 2022

We finally got our new Gateway 😁 Arturo was outstanding! His assistance with the purchase and opening of a new account was very helpful. We highly recommend him.

manny casimir

Mar 8, 2022

I came in earlier today for a technical issue on my device. I was already pressed for time and was worried that I might have to be there all day. Upon entering, I was greeted by Carlos R. I explained my issue and handed my device over to him. Carlos was very courteous and knowledgeable. He answered all of my questions and walked me through the process. Later on, we were joined by Gerone Jackson who added his input and expertise. My problem was resolved promptly and I was able to go about my day. Carlos and Gerone saved my day. Whoever it is at the company who decides on raises and promotions definitely needs to take a look at these two!

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Questions & Answers

I have insurance for my phone. If I walk into a T-Mobile store, can I get a replacement and have all data transferred

Daniel Baker | Dec 31, 2021
Patrick bardin | Dec 31, 2021

You'll have to go through the insurance and they'll send you out a new phone unless they can repair the phone you have in the store

Is this a " corporate" store?

Salvatore Ragusa | Aug 28, 2020
Luuk, Elyon | Aug 28, 2020

yes

Can you pay cash at this store?

William Hankins | Aug 29, 2019
Amir Mirali | Aug 29, 2019

Yes

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