The UPS Store

Lenny Dass

Went to print passports picture for my daughter the guy that took the pic did not tell her to take her glasses off turn out the picture was rejected by the passport office I call them and explain that j couldn't use the pice and I needed a refund to which he said I have to show proof the pic was rejected by the post office and product a receipt I explained to him I don't have the receipt it's been a month that's how long it took me to get an appointment. Bottom line he I was out $30.00 just because he did not know the job the was hired to do.

Amy Caudy

I've used UPS Stores all over the country for auction pickups and shipping; this is one of the absolute best! Fair pricing, fast service, and great communication. I'll be back to use them again for my next shipping from the Hayward area.

Janet Campbell

Called to get into about obtaining a real address and Mickail was very nice and professional. When I went to the store to set things up I was greeted by Mickail and again she provided excellent customer service. All my questions were answered and Mickail was super patient. Side note, the store was very clean and organized. Im very happy that I chose this location.

Daniel Wade

Sent my package an hour away after being at their store only a day. Employee failed to tell me I needed to wait until 3 to pick it up from the new location and wasted more of my time. Woman working their seemed completely clueless about UPS policies or anything helpful. To be honest, I'd give them a 0 star review if I could.