Tint World

Darien Guy

UPDATE 4-1-22 So after taking my car back to Tint World a second time and not being happy with the results the owner messaged me to apologize. I was pretty upset and was not thinking of going back a third time but I called and spoke to Kurtis and he said asked me to bring the car back in and that he would oversee the tinting process and we would walk the car together after they were done. So I brought it back and the tint was done much better this time. I really appreciate Kurtis apologizing and standing behind his work. Conflict resolution really means a lot in the business world. It's not necessarily how you handle things when everything is going smootlhly, it's how you deal with customers when they are unhappy that shows your character as a business owner. Kurtis made it clear that he wanted me to be happy and was willing to do what it took to make things right. ORIGINAL REVIEW So after having my 2 front windows tinted here last December I waited about a month and noticed that there were quite a few small bubbles in the tint. These looked like there were specks of dirt between the glass and the tint. I took the car back and spoke to the woman that I believe co-owns the shop, (Xander is her name I think). She looked at them and told me that they were just bubbles in the tint that needed to dry out. She said that because it had been cold in December and January the film hadn't been able to cure completely. I didn't really believe her but I gave her the benefit of the doubt. I waited until March and the bubbles were still there. 3 months is a ridiculous amount of time so any bubbles that weren't there because of dirt should have been gone by now. I called and spoke to Curtis and he told me to bring the car in. I came in and he looked at the car and immediately said that the bubbles were caused by particulates. He also tried to give me some song and dance about my car being an older car! It's a 2018 Infiniti dude. How is that an older car?!?!? Plus I've never had this issue with any of my other cars I've had tinted over the years, (86 Mustang, 92 Mustang, 2007 Mustang, 2018 Maxima). Curtis was just making excuses. Then he tells me that they can have up to 5% particulates in their tinting and that any shop would say the same. Well I NEVER had this issue with Mr. Tint in San Jose with the 3 previous cars they did for me. So I got my windows re-tinted last Saturday and I checked them this morning and guess what? BUBBLES! I swear it's worse than last time. I'm just going to go back there and have them take the tint off and get my money back and take my car to Mr. Tint like I should have done in the first place. So unless you like bubbles in your tint, STAY AWAY FROM THIS PLACE!!!!

Alina Gafarova

Never. Never contact these guys. They do very poor quality work with poor quality materials. And then they blame you. I installed a protective film on the front bumper on a Tesla model 3. As a result, a couple of weeks after washing, the film moved away and there were bubbles. Went back to them and they redid it. At the same time, they said that it was my fault and that it was necessary to leave the car with them for the night, but they themselves did not talk about this during the installation. Then, a couple of weeks after washing, the film broke all over. I called them and they said no problem, come fix it and again it's my fault because you can't wash the car for a month, but again I only find out about it when it's already broken. When I arrived (and I was going to go from Santa Cruz), they said that they would not fix it, since it was not after washing and that it was my fault because I hit something. As a result, a lot of money, nerves, travel time was spent, and now my husband is removing this film.

Adrian Enriquez

Just want to thank the whole staff. So very happy with the service provided! I will definitely be bringing more business to them. Thank you again, Love all the work that was done!

Brij Patel

I am working with Kurtis, the Sales Manager; I dropped off my brand new Porsche with less than 150 miles on it for front paint protection, ceramic coat everywhere else, and window tinting. I also asked if they paint calipers which they said they do. I wanted the job done to perfection, so I have left my car with them for over two weeks and will pick it up tomorrow. I am nervous as my friends recommended I take my car to a high-end San Jose shop, but I said I want to keep my business local. I will post the results once I pick it up.