Krispy Kreme

Hannah Gallant

The donuts were great, as usual, but I think the employees need some more training on how to make coffee. I ordered a caramel iced coffee and this is what I got. This isn't watered down from ice melting, this is how it looked when I got it. It's straight-up water and flavoring. I'm not sure if there's any more than a drop of actual coffee in here. I'm just not sure how somebody was able to look at this and say, "Yup! Looks good to me!"

Carolina Brown

I was so excited to find this convenient location to visit after church. However the service has been TERRIBLE each and every time, at least on Sunday’s. Today was my third time going but I give up. They’re not welcoming and they make you feel like you’re bothering them. The first time I went and though the sign was on they told me they didn’t have any fresh donuts. The cashier seemed to be rushing to get me out of her way but I thought, no big deal they must be having an off day. The second time I went the two young ladies behind the counter were too busy chatting to notice me until one of them finally stopped and asked for what I needed. Today, same story, except the energy felt heavy and unwelcoming, I asked the young lady behind the counter who appeared to be the manager a question and she just pointed to the donuts then walked away, it was clear she didn’t care to know what I was asking. Another young lady stepped in to help me and she appeared nice but I could tell she didn’t have much customer service experience. I also went to look for napkins and the dispensers were empty. Definitely the worse location in Charlotte.

Dr. Miere

I had a great experience today @ 4pm I was greeted with a smile. The young lady was patient with me. I had no idea what I wanted. There were so many amazing things there. Her customer service was amazing. The young man was cleaning the area. Me and my family loved it I recommend this location Thanks

Simmy Bredal-Bell

Donuts are A++as usual. Fresh and awesome! The location is supercool. A converted warehouse. I took it down 1☆ because 1. While my donut order was ready, our coffee were not. Hubby ordered a LG coffee and I ordered a latte with half n half. But they didn't have enough half n half to make it that way. So I said make it a coffee with half n half then. He had to make the coffee, which, yay us, fresh coffee! The latte was more money but no compensation was given. I was offered a few shots of espresso. But um, dude, if I wanted espresso I would have not ordered a latte. When we got our coffee it was almost black. Then I noticed the coffee fixing bar with like a ton of half n half on it. Sooooo.....why wasn't I directed to that? OMG...nobody knows how to do their job anymore. All that said, I felt sorry for the kid because he truly looked clueless like this wasn't his normal job. And, as always I was very nice to the staff. I just tell it like it is people.❤ Find your joy!