Bawarchi Grill & Spirits

Nisha Thapa

We planned to do our Baby’s 1st birthday celebration here at Bawarchi apex. Had a very worst experience with the customer service from them. Good thing first: have to give credit for food. Food was pretty decent. Things that did not go well: 1. Not spoon on the table knowing it’s a kids birthday. They only gave us fork to eat food. 2. Not enough napkin paper 3. We (Me and the manager) had an agreement on Salad, papad and soda but had to tell the Manager multiple times and when he was approached he looked like he was not happy at all. 4. The manager and the server looked like they were doing a favor to us by giving free service. We paid money for the food and the hall and also the service but there were no clothes on the table it was empty. 5. The manager barely smiled and looked at us. 6. He insisted us to leave the Restaurant by 3:30 coz he was like I need to prepare for dinner. We just started at 1pm and by 3:30pm he asked to leave. He didn’t have manners at all and doesn’t know a thing about customer service. We paid full cash of $1562 for the food of 25 people and 2.5 hours of using that hall and for the third class customer service. When I said him I will Venmo or Zelle the money he said No I Need Cash or Cheque. Everybody were there with their tiny toddlers yet the manager had the audacity to not understand the situation and asked us to leave. I really think the manager needs a good customer service training. I am done with this Indian restaurant. You can book this place at your own risk. 1 star is for the food and the chef.

Mehul Rami

I tried their food for the first time and I must say it is absolutely delicious. The chicken malai kebabs and the curry is a must-try. I highly recommend and will definitely visit again! Thank you for the great customer service also.

JackLay

Nice restaurant for dine in but expect for a long time to wait for take out order.

chandan kumar

Went thr with a big hope of great food but 😞 …. Service was super slow . Paneer butter masala and butter chicken was 0 out of 10. It felt like we were eating ketchup with chicken and sugar in it. Btw butter chicken is never red specially this red and extremely sweet 😂. Chicken fried rice and garlic naan was amazing.