Wingstop

Yuliy Leontiev

We’ve been loyal customers for a little over a year now. Last Friday, we placed an online order at 7:13pm. The confirmation said 10-15 minutes. No problem. It takes me about 20 minutes to drive there from my house. I get there and tell them that I’m there to pick up. The gentleman at the counter then told me that it’s not ready yet. Ok, no worries, I can wait. As the orders kept getting filled, one of the staff members keeps putting them on the shelf at the pick-up window. He’s calling out names, but only for some of the orders. Next thing I know, it’s 8pm, and my order hasn’t been called yet. I went up to the counter and asked the guy that greeted me when I first walked in if my order is ready yet, since it was placed over 45 minutes ago. He looks at the shelf, and my order was sitting there the whole time, getting cold. It was one of the orders for which the other worker didn’t call out a name for. I grabbed the bag, and everything inside it was cold. The wings, the fries, and the Cajun corn. I went back inside and presented the issue to the worker who was putting the completed orders on the shelf. I politely told him that the food was cold. He became argumentative, and swore that he called out my name for the order when it was ready. This is false, as I watched him put that bag on the shelf without saying a word. He began to tell me that he is the manager, and that it is his job to call out names when orders are complete. That’s all good and well. Perhaps do your job next time? This manager refused to remake the order or offer a refund. I left the restaurant with a bag of cold wings. Like I said, we were loyal, weekly customers for a little over a year, but we will not be returning.

Tikisha

Great customer service and received food in under 15 mins of placing order. Food was a tad bit salty but it could have been my taste buds. Overall the food was good

Sydney White

I was extremely disappointed with my long wait (45 minute wait). My boyfriend ordered his food. Long enough for me to get out of my car and go inside to see what the issue was. They had overloaded the fryer and grease had went everywhere. None of the cooks were wearing gloves. This is a health inspectors worst nightmare for sure. What was the issue? A quiet kitchen. A manager not speaking to his employees. A manager not expediting food that has been waiting for 45 minutes to be served. Come on now. This is ridiculous. He order SIX wings and a small order of buffalo ranch fries. And that took 45 minutes? Wow. The only staff member that seemed to actually care about their job was our cashier. She was apologetic about our wait and even gave us a brownie. That was probably the only edible thing about our meal. You know what destroys restaurants? Poor staffing, poor management and lack of communication. We will NOT be eating here again. I don't see this place making it 2 more years in Greenville.

Da Bomb

This is a great place for wings, if you know how to order them. If you get boneless...order them well done...otherwise they are almost always a bit pink in the middle and will prob make you sick. My rating is based off the amount of times me and my friends have been there and gotten sick (1 out of every 5 times). The food is great, the Cajun corn cobb pieces are delicious and something other places don’t have. The lemon pepper and Hot flavors are my favorite.