Address: 155 Bill France Blvd, Daytona Beach, FL 32114, USA
Phone: +13862388883
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
HarleyTheSirenXOXO Cosplay
This IHOP always has great service! The wait time was minimal, despite the crowd, and the waitress was friendly and accommodating! I have allergies so l asked a few questions about different meals, and she was willing to make sure there would be no issues. The meal was prepared quickly, the order was correct, and the food was delicious! I just wish the serving of blueberries had been bigger. π
Carina Shanahan
I don't like giving bad reviews, but this is deserved. I've been to this IHOP before, and their food is decent, on par with any other IHOP. The most recent time, I went with one other person, and we waited for ten minutes and no one came to seat us. One employee briefly told us that someone would be with us in just a moment. If they were busy, or if it were late, or there was only one waiter, of course this would be fair. But there were at least four waiters, probably 80-90% of the tables were empty, and it was the middle of the day. We ended up leaving and eating at a nearby place. This is not a one time incidence, hence the bad review.
Bear Pup
The service is the only reason I could even give this one star. The waitress was as sweet as could be, but the food had to be the worst I've ever had. Ordered two turkey sandwiches with fries, nothing complicated. Sandwiches were served with no mayo, cheese, lettuce or tomato, on soggy bread. Ketchup bottle was almost empty and fries were like warm. Thankful never to go back!
BEN PEREZ
The lady was nice here. She paid attention to all my needs. The steak and eggs was great and the pancakes yummy . Coffee was piping hot just the way I like it and she kept it coming. Shout out to her ... Don't remember her name but she said she was originally from Chicago...
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Joe, this has happened before at this IHOP before. Theo Supervisor on duty doesn't seem to be monitoring quality of food or even customer service check. A manager or Supervisor should make it a culture to let employees know they will be monitoring customer satisfaction throughout the day. Walk up to a random table at each waiter's section and ask them how they are doing. Negative complaints are addressed immediately and the waiter gets pulled aside after duty or immediately to be given a chance to correct the issue. Repeat complaints can lead to waning and terminationif not improved within target period. Positive feedback gets the employee a recognition and praise by manager as well as could lead to a small bonus Reward at end of every quarter. This could motivate competition among staff to be better. Josh is also CORRECT that Joe should have addressed this issue on site. Right away. This location definitely needs help in understanding customer service concept.
NO. IHOP is a chain food establishment also known as International House of Pancakes.
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