Cox Authorized Retailer

Category: Internet service provider in Glendale, Arizona

Address: 5102 W Olive Ave #102, Glendale, AZ 85302, USA

Phone: +16237771648

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–2PM

Reviews

Becky Winters

Aug 14, 2022

Just wanting to know where I can go to turn in some equipment. Never went there

priscyla martins de souza

May 16, 2022

When you go to install the internet and need a technician, be aware that you will have to pay $100 even if their device is defective. They say no but I wish I had seen a comment like that to warn me. A great lack of respect and commitment to fulfilling what they promise.

Garry Burkhalter

Apr 9, 2022

I've been a customer with Cox since they brought broadband to the valley in the early 2000s and since then I never looked back. My service was always without exception the fastest and I never had any disconnect issues. In the last couple of years I've had to pay for data cap removal and upgrade the service to gigabit but the costs aren't so much about being prohibitive but that competition offering alternatives were not. I was on the cusp of cancellation and returned the home life unit for commencement and that's when I spoke with Jaziel. Not only did he talk me out of following through, he helped me update my router and the best part was that he helped me cut my bill. I truly appreciate that you found a person with the empathic intelligence to assist me, but feel that you're leaving resources untapped in your company who would help others like myself from disconnecting their service. Thank you

Violeta B

Mar 5, 2022

The WORST CUSTOMER SERVICE EVER!! Cox and there service reps don’t listen and don’t know how to help customers. I made the worse mistake ever getting there cable service. Don’t ever get cox they will steal your money. They took our $100 deposit for cable box’s we returned they decided to do as they please and refused to help us. Service calls got disconnected and they disconnected our internet 3 times in one week of having to deal with there no experience customer service employees. Don’t Get Cox I recommend HuLu best option I ever made and cheaper with better channels

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Questions & Answers

Will you be able to receive clients physically?

Muzakeye Emmanuelina | Aug 27, 2020
oscar munoz | Aug 27, 2020

Yes they take walk ins.. you have to wait outside the door if everyone is busy with someone.

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Can I return my equipment here

Justin Mullin | Aug 27, 2020
Enrique Zapata | Aug 27, 2020

Definitively yes. Make sure you get a receipt for your return items. This location is a franchise place according to the employees working at that location.

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Do they accept debit cards or cash only

Lomas Lomas | Aug 28, 2018
Pedro Sayas | Aug 28, 2018

They accept débito and Cash.

Can you return equipment in your store

Ruben Hernandez | Aug 28, 2018
Carlez Valdos | Aug 28, 2018

Yes just bring the equipment your info and tada.

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Anyone knows how long it takes for cash payment to post to your account ?

Charlene Mullen | Aug 28, 2018
Carlez Valdos | Aug 28, 2018

It goes right away credit takes 48hrs.

I switch internet from att to Cox and now I can't get my Sony blue ray to get internet in my TV that's not a smart TV,.any suggestions?

Alberto Puch | Aug 28, 2018
bonita woods | Aug 28, 2019

Yes. The same is if your cell phone breaks, you still pay for that service. You might be able to suspend the service though.

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