Pearl Nails and Spa

Paige Lemon

Mimi instigated a scene because a woman voiced she wasn’t satisfied with her manicure She only wanted a solution She wasn’t given much of a say during though she had paid high costs which started at $57 Mimi decided for her, what her nail shape would be, Did not give her client the chance to provide any input When she asked for average length nails Mimi tried Increasing the price so she just let it go. Even though she paid for tips so that was misleading Mimi instigated a scene and then threatened to call police which is insane. Simply because client said I’m not satisfied with how colour turned out on gel nails. To threaten police when you are the one who escalates something insignificant Into some sort of altercation This was just a client voicing that her nails weren’t great Who was also kind enough to not bring up that they costed more than they should’ve. Did not say anything about the cost Simply she wanted a solution Mimi accused client of not wanting to pay though this wasn’t true. Mimi let her long term client of 3 years or something step in to this interaction Which was not okay This woman starts pretending that Mimi isn’t instigating And started ganging up on the client How do you act a victim when you’re starting scenes just bcos a client voiced she doesnt love her nails ? How do you support an instigator while ganging up on the client who didn’t ask for any of this ? Mean girls much Please go to people that think logically This was $57 for a gel manicure. When client ( Not rudely) requested for a solution Mimi thought she was attacked ( Clearly happens a lot since this is her default response ) yelled I want $20 and I’ll resolve. She threatened I’m calling police on you ??? . It took her 15 mins to do gel manicure and didn’t let client provide input during as she rushed through whole thing so by the time she could say what she wanted - Mimi already did it her way. For 57 Usd you should be able to choose how long you have your tips and what shape you want. Not keep getting hustled . It’s like a bait and switch . You choose your service and then she keeps increasing cost of service while it’s occurring

Tara Kickert

I am not one to write reviews but the service that I received here today was appalling. On 6/11/21 I went into Pearl Nails to receive acrylic nail removal and a new set. Standard procedure to remove acrylics is to file them down and then soak them off in acetone. Instead, the nail tech that I had ripped them off with pliers, using another nail tip to assist in prying them loose. The first nail she removed was my pinky and she removed it so roughly that it ripped a hole through my real nail down to the skin that made me bleed. I then requested that they be soaked off, to which her reply was that they were coming off just fine by ripping them off. This was extremely painful and she would not stop using the pliers after multiple requests. My real nails are now destroyed and she told me to put strengthener on them. I have been getting acrylics for years and have never experienced removal or damage to my real nails in the way that I received today. I am now worried that my pinky that is bleeding is going to be infected, as it has not stopped oozing or burning since she ripped off both my acrylic and real nail. I thought this was going to be my new nail spot as I liked the full set I received a few weeks prior, but no one should go here after seeing the negligence performed today. A client should not leave the nail salon crying, bleeding and in pain with their skin exposed where the center of the nail used to be.

Alexis Ronning (Alexis R)

So I had a pedicure and manicure done here. Pedicure is very good, except she did keep trying to upsell the entire time. But this SNS powdet manicure is awful. Those are my nails about 6 hours later, absolutely no cleaningor work done on the cuticleor nail bed. She complained the whole time how I didn't want to do acrylics and how my nails were so short (in both English and her native language). The SNS is rough towards the beds of mg nails and the edges were still rough I needed to refile them. Pretty upset as I've been going there for a while and their services have gone downhill.

Cynthia B

Mimi does Great Job. If you want to have natural and less dryness on your skin and around nails try the 'dip' and last long, try it. If you want to go with her you sometimes need make an appointment. When I go in get my nails done before i leave make another appointment within 2 1/2-3weeks depends your nails. Here is one of my nails. FYI: I always get natural (rarely get color or french or american) and short. Mary - ? : does great job on pedicure. They take your time on your feet. I always get sleep on my feet.