Turner's Outdoorsman-West Co

Category: Gun shop

Address: 365 N Azusa Ave, West Covina, CA 91791, USA

Phone: +16268588948

Opening hours

Sunday: 10AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–6PM

Reviews

Samuel Chung

Apr 27, 2022

Poor quality customer service. I generally consider Turners to have exceptional customer service. However, with my recent experience at this location I cannot say that it has been this way. Went in for a ammo purchase and was treated like an absolute child from beginning to end. Did not appreciate it at all. Although I do understand that retail employees have a role in educating the public. There is a fine line to balance between educating and being down right condescending. I called there corporate office and spoke with a regional manager about my complaints and he assured me that he would have a discussion with the local store. I'll consider it as a one off incident for the time being. However, it doesn't change the fact that it left a really bad impression on my day. I'll definitely give this store a try in the future and hope the experience is much better.

joshua fonseca667

Apr 13, 2022

I have been waiting on the back order for my gun for about a month now . I get no calls telling me if it’s in or not . When I call I get instantly put on hold and no one answers just let’s it hang up . This place needs someone to answer phones and not dismiss everything someone asks . Terrible service .

Michael

Feb 27, 2022

Not just long wait times. My number was was 83 at 72. So I decided to shop nearby for 45 min. When I came back it was 86. The employee impatiently told me not to do that. If they expect people to wait in store for 30 min they should take a look at what people think of the dmv. After 86 the next number served was 91 because everyone skipped. I understand it’s hard to find employees and I’m okay with long wait times as long as you have a waitlist and a call/text back system. At the very least be understanding that arriving at 86 when you’re 83 is not a big deal.

Matthew Shellhart

Aug 16, 2021

Thank you for your excellent customer service today Bryan. I had a really bad experience from buying from somewhere else, and you completely changed my mind. I will definitely be coming back. The employee at the cash register was very friendly and helpful as well. Unfortunately I did not get his name.

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Questions & Answers

Are children allowed in the store?

De'Vaughn Solomon | Aug 27, 2020
Matthew Polich | Aug 27, 2020

Yes, supervised of course, it's a Firearms, Archery, Fishing store not a safe playground.

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Can I take fire arm safety test at this location?

Javier Leon | Aug 27, 2021
Delia Garcia | Aug 27, 2021

Yes...30 questions. About a half hour? No lines, just walk in and talk to the cashier.

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Can I purchase a hand gun there for home protection, not hunting?

Jack Mercica | Aug 28, 2018
Bob Dillon | Aug 28, 2018

Yes, but I would go to Bass Pro Shop.

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cost for a box of 38 special ammo?

Donald Sachs | Jun 28, 2022
Dan Marostica | Jun 28, 2022

$35 TO $40 for 50 round box

Do they sell sheaths or holsters for knifes

Daniel Lopez | Jan 29, 2022
ras gan | Jan 29, 2022

I don't think so, they sell knives with holster, not holster only, you can make your own and it easy to make

Does this location give the fsc test?

Raymond Arce | Aug 27, 2021
naim younan | Aug 27, 2021

Yes. 10 bucks

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Where can I take a couple kids fishing in so cal

Gilbert Holguin | Aug 28, 2019
Ron Vargas | Aug 28, 2019

The local parks around Los Angeles Lincoln Lincoln Heights East LA and other surrounding parks stock catfish in the summertime and they stock trout in the winter time that depends on what area you live by then you have really big lakes like what's off the Rosemead Boulevard and the 60 Freeway that's like like they have carp catfish bluegill bluegill are always fun for little kids to catch because they put up a big fight also there's a little Park that has a lot of bluegill in it off the Peck Road freeway exit off the 10 Freeway North Peck Road about 6 miles just look up local parks you could also call Fish and Game to get a listing of parks that they regular regularly stock fish at or Long Beach pier is also a nice little place that way you get the ocean the Sea Breeze two little kids with a little fishing poles with the fishing hooks that are for baked fish so there's like seven little fishing hooks and a weight at the bottom does you just go up and down if you put a little piece of s

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Can I sell my guns here?

Gary D. Colburn | Aug 28, 2019
Gilbert Garcia | Aug 28, 2019

Yes u can

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Do you do crossbow stringing?

Tim Herrera | Aug 28, 2019
stan robosson | Aug 28, 2019

Not likely

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Where can I buy black powder for my 1851.would like pyrodex fffg or Goex. In Monrovia california.

FRANK Ramirez | Aug 28, 2019
Trevor McKissick | Aug 28, 2019

They've got the wads and everything you need at Turner's. Might call to check availability though

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Shooting or archery range?

Sam B. | Aug 28, 2019
jesse lucero | Aug 28, 2019

Yes. In the parking lot. (SARCASM)

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Do you have indoor shooting range

J K | Aug 28, 2018
Raul A Velderrain | Aug 28, 2018

No, Basspro in Rancho does. I think there's another range out in that area as well

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do you have layaway for the holidays?

Radine Linares | Aug 28, 2018
Lord Vader | Aug 28, 2018

You can put 30% down and have 30/60 days or so to pay off or until you pick up the gun after DROS

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Does turners have a credit card

Jolene Vasilchak | Aug 28, 2018
glen smith | Aug 28, 2018

I don't know if understand the question but they do accept them

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