Tesla Service Center

Category: Car repair and maintenance service in San Diego, California

Address: 9250 Trade Pl, San Diego, CA 92126, USA

Phone: +18582715100

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Casey Flowers

Aug 6, 2022

Dropped off our model 3 to get a new windshield, picked it up with an empty battery and filthy dirty. Just paid you $1200 for a new piece of glass, the least you could’ve done was rinse the car off and charge it with one of the 29473848 chargers you have on site.

Carlos Quiroz

Jun 18, 2022

This Tesla Service Center has a super friendly team, and they know their stuff. Reminding me of what someone said,it's the people who drive the company and not the other way around. Mr. Austin was of great help. His knowledge about the car and how to operate the car control panel shows that he is passionate about the tesla environment. Austin thanks for helping me find the light at the end of the tunnel just in time to help me get to work on time. Keep up the great work!

Maxime Talbot

Jun 17, 2022

My Model X been @ the dealer for 10 days now in need of a high voltage battery and still haven't got a loaner ( we are a family of 5 with young children ) . They won't give me an approximate date of when they'll be able to repair my car. I have asked for a manager to call for an update and no call...

Will Henderson

Apr 29, 2022

All positives, left my MY with them with a laundry list of 5 services to take care of, and they completed same day. The SA even stayed a few minutes late to help me out with picking up. All work completed was perfect- couldn’t be happier.

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Questions & Answers

When a passenger sits on the right side of the back seat of our new Model 3, the screen warns the seat belt is not on though the seat belt is on. Do I need to bring the car to the service center or could it be a software glitch? Please advice.

Arun Bhatia | Aug 28, 2019
Luis Lopez | Aug 28, 2019

I would book an appointment for a quick inspection of the system. It shouldn't be a big issue and it should be a relatively quick repair.

I currently have an appointment schedule for 11/23 but now my window (passenger) does not work. I want to get it fix it before further damage happens (i.e. rain, theft, etc.). Is there any way I can get in sooner or get this item repaired?

Andre Harris | Nov 30, 2021
James Chen | Nov 30, 2021

Currently all contact with the service center seems to be through the app. Try connecting there to see if you can get moved up. If your problem is that the window rolls up part way and then encounters resistance and then rolls automatically back down, try slowly and incrementally closing the window 1/4 to 1/2 inch at a time. Do not rush it. You will eventually get it closed. Don't open it again until your appointment.

Is it possible to eliminate the '7th' seat in the middle row and have the car look finished?

David Snodgrass | Aug 27, 2020
Mike Grauer | Aug 27, 2020

Yes but at substantial cost

Where do I take my car to be repaired if it is damaged by hitting a fence post? Can anyone do the repairs?

Nalinemanel Ratnayaka | Aug 27, 2020
Vinnieisnotgood | Aug 27, 2020

Usually yes you can take your car to any body shop unless if it's a Tesla it has to go to a repair shop that's qualified to work on that type of car

I'm trying to contact the service center by phone, how do I do it?

Robert Bingham | Aug 27, 2020
T Yee | Aug 27, 2020

Call them and select the phone option where your car is currently being serviced. Only way to get through to a human being over there.

The window sealing rubber was broken, I like to know how to fix it. Do you think I need to send my car Tesla S 100D to the Service Center?

Daniel Chan | Aug 28, 2019
Luis Lopez | Aug 28, 2019

Please do! We will be more than happy to fix it for you.

I installed an Autopilot up date yesterday. Sometime in the middle of the night a screen popped up and says " a software update is in progress. please leave the car in park and release the brake pedal. this may take a minute." it wont go away?

Harry Korrison | Aug 28, 2019
Duffey Wolvin | Aug 28, 2019

Try rebooting the console (hold both steering wheel buttons down for a few seconds)

I've got 12v battery needs service alert, but the available service appointment date is too far out. Is it o.k to drive it another 3 weeks with this alert?

Seokjin Lee | Aug 28, 2019
Duffey Wolvin | Aug 28, 2019

Call them directly to get that answer, Google just asks visitors.

The rear view mirror on my 3 seems loose. Bumps and even a sharp turn can change its position. Is this normal? Is there something I can do to tighten it or do I need to see the service center?

Art Harrison | Aug 28, 2019
Thomas Jackson | Aug 28, 2019

You should contact Tesla service not Google.

I own Tesla 3 and would like to know how I get a key fob? Can I pick one up at the service center or can it be mailed to me?

richard calabro | Aug 28, 2019
Luis Lopez | Aug 28, 2019

You can make an appointment to the service center or make an appointment for a mobile visit so it can be provided at your home or work. It cannot however be mailed to you since the key needs to be paired to the vehicle.

the driver's side mirror has become disengaged from the arm do i need to bring it n to repair

Cynthia Chihak | Aug 28, 2019
Luis Lopez | Aug 28, 2019

Call the Service center and send them pictures of the damaged mirror. Maybe a mobile appointment could be worked out and you don't have to bring the car in. A mobile technician could fix it at your home or work place.

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We recently picked up our car from being serviced and now the mobile app doesn't work. We are getting the error message "mobile access disabled". How do we get the Tesla App working again?

Paul Zurmuhle | Aug 28, 2019
Randy Dibb | Aug 28, 2019

Yes, the owner can tirn it on and off. I wish it had a PIN so the owner could control it ( not fir service but for kids).

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my driver's side door presents when i walk up to the car but it won't open - i need to go in from passenger side and open with the handle. Is it possible it's a software glitch that can be fixed remotely or do I need to bring it in for service?

Evan Chambers | Aug 28, 2019
Raunel Perez | Aug 28, 2019

It might be a glitch and the software you can always reboot the computer by holding down the two rotating buttons on the steering wheel for about 5 to 6 seconds, see if that helps. On a side note if you double press your key fob it should open the driver side door.

can I get a new key at service center

Joe Caves | Aug 28, 2019
Luis Lopez | Aug 28, 2019

Yes you can.

Do you currently have any model 3s to view?

Cindy Wright-Dellanave | Aug 28, 2018
Brian S | Aug 28, 2018

I am pretty sure that if you go there, you can see some parked.

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