Point Loma Electric and Plumbing

Cats

They have been very professional when installing outside lights and accommodating. I highly recommend Point Loma Electrical

Jim Pasek

Rich was very professional and courteous. He arrived on time, explained everything clearly, and did a great job. We were very satisfied and would highly recommend him.

Joan Todd

Overall, very professional staff. Jessica, the dispatcher, kept me informed throughtout the day so that I new the status of my electrician and his expected time of arrival. She was courteous and professional. Javier, the technician, quickly assessed the situation for changing the wiring in my garage to accomodate relocation of my electrical dryer. He provided a prompt quote outlining the work he would perform. The quote was on the high-end of what I expected, but reasonable. He was able to complete the job in about an hour. He then showed me the volt and amp readings at the outlet and at the panel. All in all, a good experience. I would recommend this company based on my experience.

musicmanrn

I see many good reviews but my experience was the opposite. The technicians were friendly and assessed my plumbing issue with my bathtub. It turned out we needed to enter another unit in the building to find an access point to the backside of my tub. It was determined that they would need to cut open my neighbors wall to gain access and replace the pipes. I was VERY CLEAR that since this was involving another unit and going into the walls that I would need a detailed estimate for the HOA. A few days later I got the estimate. Literally no details at all. No mention of another unit or cutting into the walls. Just a picture of the pipe they would be using. I emailed the company and after the weekend they finally got around to the estimate on Tuesday. It was better but still missing some details. During their visit the technician had mentioned putting in a port in my bathroom to make access easier, not having to go into the other unit in the future. I asked to speak to the technician and he explained that this was no longer necessary. He had also mentioned that the pipe was very corroded on the initial visit. I asked if he thought there would be more repairs done if the pipe was too corroded once they gained entry. He said it was possible. Since this estimate was going to be reviewed by the HOA I asked if those details could please be added. He said that was fine. Two days later I got a call from the company stating I needed to schedule the work. I said I was waiting for one final revision of the estimate. They told me that there were not going to be anymore revisions. I told them that I had spoke to the technician and he said he would add a few details. I was told he would reach out to me later that day. Instead an hour later the company called me and said “We are no longer able to do this job. It sounds like Anderson Plumbing had been there before, we suggest you call them.” I know all calls are recorded so there is no disputing this. So basically I asked for too many details which seemed to annoy them? I’ve never heard of wanting too many details especially when another homeowners unit and HOA is involved in the repair. In a very matter of fact manor they denied performing the work without offering an explanation. It was very rude and extremely disrespectful let alone unprofessional. I’m sure they have done good work for other customers but I wanted to provide my experience. I’ve been a homeowner for over 20 years and never had an experience like this. I guess if you want an estimate with no details and then when you request them have them cancel the job, then these are your people.