Grateful Pets

Autumn Witeck

We have been taking our Lhasapoo here for the last 10 years & have never once had an issue. They take wonderful care of my girl & she comes out beautiful& happy every time! Owner is especially nice & accommodating! Staff is always friendly and they make sure they review her card. Thanks Grateful pets!

Nyeemah Jones

I found my forever pet groomer. I called at the last minute desperate to have my Jackson cleaned and was told to bring him in less than an hour. My baby was so fresh and clean when we picked him up.

Victoria Winchester

I was a dog groomer for several years and got tired of grooming my baby at home, so I gave GP a shot and set up an appointment. A friendly man checked us in and took haircut instructions - I was very specific and clear because I know exactly what grooming language to use - and a nice lady did his haircut. Overall, his haircut looks decent. However, three things disappointed me: 1. I told the man at check-in that I did not want his ears cut at all since I am letting them grow out. His ears got cut anyway and one has a large clipper line in it. I didn’t see him write any of my instructions down, so maybe the groomer didn’t get the message. Also, his ears were not cleaned on the inside. 2. Under his jaw, a large line of hair was missed during shaving and is very noticeable. 3. His nails were not buffed, even though I asked for it at check-in and paid extra for it. It looks like most of his nails were cut too short and powder applied to stop the bleeding. As a past groomer myself, I understand that this happens regularly and is not worrisome to me. But I know that they still could have buffed around the very edges of the nail to smooth them without causing bleeding again. And I should not have been charged for something that did not get done. The man said they were fitting me in today, so this leads me to believe that maybe these things wouldn’t have happened if the staff had a lighter workload. I told them I was in no rush. I would rather wait longer and feel satisfied with the money I spend on services. If I had driven back, I’m sure they would have fixed the hair that was missed and buffed his nails. But I really didn’t want to make a third trip, nor should I have to. My advice is to do a thorough check on your pet before leaving the building. I could have caught the neck hair and nails, but can’t get back the hair that was cut off his ears.

Chaunte Pawlacyk

I have been taking my two English Cocker Spaniels to Grateful Pets for almost a year. Tiffany is our normal groomer and she does a great job. She is very attentive to what I want and is so great to our boys.This last time my two were groomed by Kimmy, when I got there she wanted to make sure that she knew exactly how I wanted them as she had never groomed them before. She exceeded my expectations and my two cocker spaniels looked beautiful. They had many matts going in and she knew exactly how to cut them and make sure that going forward they would not be as matted from their harness. Cant say better things about both groomers!