Verizon Authorized Retailer - Victra

Category: Cell phone store

Address: 1302 2nd St, Crescent City, CA 95531, USA

Phone: +17074604132

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

adam hamilton

Aug 19, 2022

Super helpful. Professional salesperson. Thank you for your help!

Jeannie Dehmel

Aug 13, 2022

Very helpful and knowledgeable staff.

L.E. Ellson

Nov 30, 2019

The staff is very friendly but, they are definitely salesmen. Try to sell you stuff and tell you it's a great deal and that you'll get this discount if you get this and that discount if you add that. Gets confusing and hard to keep track of and hard to know what exactly you're paying for in the end :/. The set up process is very long! Was in there about 4 hours adding a new line and getting an upgrade. Their computers are extremely slow. I even had to come back and finish when the system finally started working again.

dev coffman

Nov 25, 2019

If I could put 6 stars I would! I had the best experience that I could have EVER in a verizon store. Kate and Alex are very exceptional employees and could not be more helpful in every way. Kate was very patient with me and very articulate and great with answering all of my questions. Not once did I feel confused or overwhelmed, rushed even...unlike most stores. I’m extremely lucky they were working at the time. Incredible customer service as it should be. I will definitely be coming back.

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Questions & Answers

Do you do repairs on iphone xr glass?

Gretchen Haynes | Aug 27, 2020
Bodhi Christopher | Aug 27, 2020

I don't think they do but they probably would send it off to get repaired

Does this store have training when you buy a new phone?

gloria riggs | Aug 28, 2018
Kurtis Kelly | Aug 28, 2018

Yes

Does us cellular do free government phones

Sandy Williams | Nov 30, 2021
Verizon Authorized Retailer - Victra | Nov 30, 2021

Hi Sandy! We are a Verizon authorized retailer unaffiliated with US Cellular. Please feel free to stop by or give us a call and we would be happy to assist you with a new device or any other cellular needs you may have

Do they fix phones? My screen broke and I have insurance on it. I cant go 2 weeks without a phone for my job.

Chris Foulke | Aug 28, 2019
Barbara Porter | Aug 28, 2019

They are very slow and very rude, but they could if they want too

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