Wells Fargo Bank ATM

Mostafa Solaiman

Fatima Sanchez (service manager) lied right to my face. There was one teller and a line of 5 people and the bank manager was making up stuff about why they can't help us to clear the line. Told me I couldn't deposit a check when I've done so multiple times. Gave me sarcastic "advice" about other options that weren't viable like "mailing the check" with a horrible attitude. Drove to the branch in downtown and they took care of me in 5 minutes. This branch is run by low lives.

Gemini Patriot

This bank is so unprofessional! Came in this afternoon (rainy day), there was only one “client” in the entire branch, after being “helped” by a dosing off security guard. My husband and I sat down to speak to a representative. Sat there for some time and was never acknowledged by a representative. Instead, the manager or whoever she was calls a teller over to see what we needed help with. The teller proceeded to “help us” by giving us redundant information being that she could not or would not help us today because we needed to make an appointment. I get COVID has given everyone new protocols to follow but there was no one else in the bank!! Why do I have to wait for an appointment within week(s), when I came prepared to make minor changes on an account. Im sorry I made the mistake of believing staff is being paid to help clientele. Anyway, continue dosing off, being bored or simply ignoring clients that’s the way to get people to use your bank! This place is a joke and needs to be trained on work etiquette.

Amir Tb

Edgar polanco and all agent working in this branch, i really thank you for your excelent service.Hello, Amir. It’s wonderful to see that you’ve had such a positive experience with Edgar and the other team members at this location. Thanks for taking the time to share this with us! -Shannon, Wells Fargo HL Social

David Cohen

Great branch, always reasonable and helpful.I’m glad to hear your experience at this banking branch has been positive, David. We appreciate your feedback. -Nick, Wells Fargo HL Social