Numerica Credit Union - Coeur d'Alene Branch

Todd Delyea

I have been a member for 40+ years, and the decline has been remarkable. Absolutely the worst customer service possible. Not even worth your time to go there.

Chris Van Atta

Quite simply, while the people may be nice, the competency and digital experience have been the worst I have experienced to date. We have been on the phone with someone, or on hold, in-person, and in chat for at least 5 hours now, and no one can make sure we can connect an external account for transfers. It's been almost comical. Have a loan with them for 2 months now. If we'd have known this is the way it would be, NEVER would have done the loan. Having to make payments in person, or via check is ridiculous in today's world. They also won't add an authorized person (spouse) on the account to handle matters. Be cautious if you like a simple experience - I would stay away until they work through a lot of matters. Oh, and this is the third CU we currently have a relationship with - zero problems with the other 2.

josh keith

Numerica Credit Union is the BEST they have gone far above for me and my family they are understanding and they work hard to help. I am so greatful for them and their staff. INCREDIBLE staff and wonderful place to bank.... this goes for the CDA branch and the Post Falls Branch well so far all the branches, Thank you.

Keisha Mcenaney

Our family feel on hard times. My husband lost his job. We called and told them this and that thing will be late but we will always pay them. Instead of just noting the account and seeing that we are paying... but yes its late. They call me 2 to 4 times a month. It's the holiday season. I have 2 kids a mortgage and 2 car payments. My main branch / bankis stcu I told them the same thing. They haven't called me once. I have told numerica several times to just notate the account that it will change when I have a job. They are rude and yet keep calling me. As soon as I am back on my feet I will move my truck loan and one other credit card through them. Save your energy, your time and your insanity go to a different bank!