AT&T Store

Category: Cell phone store in Concord, California

Address: 402 Sun Valley Mall Spc A201, Concord, CA 94520, USA

Phone: +19253262010

Opening hours

Sunday: 11AM–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Bill Bermudez

Jul 11, 2022

The staff was great, especially since they were short staffed. The manager Carrisa was a tremendous help and customer service was great...will go back to that store

Carol S

Feb 1, 2020

The At&t service on the phone was incredibly disappointing. They did not help me at all and the phone records of my recent calls were completely different on their end and were charging me an upwards of $145 fee of which I had proof we’re not my responsibility. I got off the phone and immediately went to my nearest store in hopes of showing them my call logs and explaining my situation. The store manager in charge listened to my situation and saw my call logs and credited me the money that I was Over-charged. He also helped me set up an in- home wireless service that would be a faster service and save me money. I left the store feeling heard and validated that my phone conversation did unfortunately did not serve. I have been with AT&T for about 20 years and do not need to stay any longer. But after my in-house experience at the store, I will stay for a while longer. They were great. :)))

Bolor Bya

Mar 20, 2018

Worst att store ever!!! I have made some changes to my account IN December 2016 with their assistant manager. He is all about sales and never cared what we had to deal with after we signed up with contract. I'm still dealing with his mess!!!! I have been a loyal customer since 2005. Also this store never answer their phone and their message box is full!!!

Dean Mills

Mar 15, 2018

Seriously... 2 years ago i go in and the guy sells me a cordless speed charger that took longer than a regular charger. 7 hours. Guess he wanted his commission. Go in last week he sells me the wrong color phone and the wrong watch all together and nit it is being shipped so i get to wait yet another week or so for the thing to get here..ship it back..and wait again for the right stuff. All i could do is laugh when he screwed up a second time 2 years later on the same customer AND I find out he is the manager. Horrible.

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Questions & Answers

Do you carry the newest Samsung Galaxy phones?

AT&T Store | Jul 28, 2022
AT&T Store | Jul 28, 2022

Yes, we always carry the newest phones from Samsung. Stop by our Concord location and see them in person.

Do you carry the iPhone 13?

AT&T Store | Oct 1, 2021
AT&T Store | Oct 1, 2021

We usually have enough stock of all the newest iPhone devices and make it easy for you to buy online and pick up in the store.

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