Mt. Diablo Resource Recovery

Category: Garbage collection service

Address: 4080 Mallard Dr, Concord, CA 94520, USA

Phone: +19256829113

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Shamay Speaks (Shamay Currie)

Aug 10, 2022

Horrible customer service. The representative hung up on me after being on hold for 30mins. I had to literally explain to her twice that I wasn't talking about an old address but an old payment account. No one has an hour to waste due to this error, it's unacceptable to me. I pay every month on time.

Ken Kalemkarian

Jun 14, 2022

I wish they mail or tape instructions for new home owners before they cut your service without a warning... pretty good on phone and easy to set up. But it was really painful to set up service online... so just call them.

Matt James

Apr 14, 2022

Tell your drivers to stop skipping cans.. if it’s not the trash they’re skipping , it’s recycling…. If it’s not recycling, it’s compost. Then instead of sending a driver out the following day or two.. they try to wait until the next pick up week.. which is highly unacceptable. If your drivers miss a pick up they should be out within the next 1-2 days . This is starting to become a common occurrence. 1 star. Terrible

Zohreh Mort

Jun 21, 2021

Every time we need additional picks ups, it’s never an issue. They’re incredibly accommodating and friendly. Our daily garbage man is wonderful in every way. He waves to our toddler every morning and always has a smile on his face. We are lucky to have all of these folks.

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Questions & Answers

How do we recycle or throw away old clothing?

Tomzoot Watson | Aug 27, 2021
Mt. Diablo Resource Recovery | Aug 27, 2021

Hi Tomzoot, there are a few different options for you. If the clothes are usable, you could donate them to Goodwill or Salvation Army. If the clothes are not functional, we suggest using one of the drop-off boxes such as USAgain https://usagain.com/find-treemachine. We hope this helps!

How do we recycle CDs and DVDs?

Tomzoot Watson | Aug 27, 2021
Mt. Diablo Resource Recovery | Aug 27, 2021

Hi Tomzoot, here is a possible resource to recycle CDs & DVDs: https://www.contracosta.ca.gov/depart/cd/recycle/options/mcdr.htm

How do I recycle: 1. Business mail with see through windows? 2. Magazines with staples? 3. Paperbacks with glued backs? 4. Bound books after the hard covers are removed? 5. Shiny papers as in fancy magazines and catalogues?

Susanne Walley | Oct 1, 2021
Mt. Diablo Resource Recovery | Oct 1, 2021

Hi Susanne, Great questions! You can enter those items in our Recycle Resource Tool which is available in our mobile app or at www.mdrr.com/rrt/ Envelopes with see through windows, take the plastic film out and paper will go into your recycling cart and plastic window film into the garbage cart. The paper market has drastically changed, and much of what was acceptable as recyclables are no longer. Whenever possible, we ask to reduce and subscribe to online publications since the printed glossy paper found in magazines and catalogs is now considered garbage. Books, both paperbacks and hardcovers, should be donated to local book stores, clubs, libraries. If a donation isn’t an option, then they are considered trash. Thank you, MDRR

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