Chase Bank

Lu Holland

Terrible branch. I have several Private Client accounts at Chase. While cleaning out my fathers home after his passing, came across large amounts of loose change. Went into this branch to try and deposit. Waited to speak with the Private Client banker for help. There was a woman acting as gate keeper for the banker and when I explained why I was there and the circumstances she could not have been more rude. I didn’t even finish my explanation before she told me to go get in line for the tellers. When I explained that it was loose she said that they couldn’t take it unless it was rolled. No apology, no kindness, no sympathy. Then she simply looked at me until I turned around and left, practically in tears. Meanwhile, the banker in his office sat there and watched the whole thing. It’s hard enough going through difficult circumstances without rudeness on top of it. I called my other bank (US Bank) and they told me to bring it in that they would send it to their vault for counting and deposit free of charge.

Melissa B

It's worth the drive to go to ANY other branch. Tellers are ok, but all other employees ignore customers, and when they finally acknowledge you, they tell you there's no one available to help you. Despite there being 4 people wandering around in that area. I'll take a longer drive over rude people any day!

Local Ingenuity

I actually bank here and I’ve sat in the lobby for 15 minutes watching the personal relationship bankers back in their office laughing and have a little powwow while I sit in the lobby waiting wasting my valuable time trying to open a third business account. Come on guys… The reason you have a job is because of business owners like me so wake up and smell the coffee I’ll go to Wells Fargo now

Viq Mohammed

Mina Caldwell is a great relationship banker. I see her go extra miles to achieve customer satisfaction. My recent and first visit to chase (this branch) was quite well and Mina not only answered all my questions but also suggested the best possible way to do the banking with chase that benefited me. And I do believe that the staff at this branch is as good as Mina. Note: Never judge people/business based on other's reviews/opinions, go and experience yourself.