Living Spaces

Category: Furniture store in San Jose, California

Address: 5540 Winfield Blvd, San Jose, CA 95123, USA

Phone: +18772667300

Opening hours

Sunday: 10AM–9PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Sarah Schraeder

Aug 22, 2022

Wonderful shopping experience. Staff was extremely helpful and knowledgeable. McKenzie walked us through all of our options based on our sleep preferences and explained the different brand options very clearly. We were thrilled to have such an effective consultation not just based on making a profit but to consider what would suit our sleep need most. Warren then walked us through the final stages very effectively to ensure we understood the available warranties and value of any add one. The customer service is EXCEPTIONAL. I highly recommend you connect with the Living Spaces on Winfield Blvd in San Jose to discuss your next mattress.

Kriti Mishra

Mar 19, 2022

Very happy with the customer service. Aswani helped us with all our questions regarding different colors and textures for the sectional couch we were looking for. Lewis, the supervisor, was very attentive to all customers on the floor. Overall wonderful service and collection. Would recommend.

Paula Rusko Navratil

Feb 24, 2022

The sales staff was wonderful. Jose was attentive to our interests. He was thorough and efficient. We had our chairs in two days and could not be happier. The delivery staff was prompt, friendly and efficient. Thanks Living Spaces! You allowed our long search for the right chairs come to a happy ending.

Becky Felix

Sep 2, 2021

Super friendly and helpful staff. I spoke to a mattress salesman who said they don't work on commission. I was checking out an expensive mattress because you get what you pay for. It was a Stern and Foster. He showed me a comparable mattress with the same comfort and features for less money.

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Questions & Answers

San Jose store said to pickup furniture at Fremont--what is the address?

Marilyn Kirby | Aug 27, 2021
Living Spaces | Aug 27, 2021

The address to the Fremont Distribution Center is 41088 Boyce Rd, Fremont, CA 94538. Here is more information: https://www.livingspaces.com/stores/fremont-dc

Are you still operating as usual?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

In accordance with the shelter in place order this location is temporarily closed.

What is the return policy on mattresses?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Living Spaces does not accept returns/exchanges on mattresses, box springs, bunky boards, pillows, mattress protectors, comforter sets, and/or other bedding products. You can view our return policy here: https://www.livingspaces.com/company/store-policies#return_policy

Do you take old mattresses away upon delivery?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Yes, we take away old mattresses at no extra charge. (We do not remove bed frames) When you complete your purchase online, there is a section for "Special Delivery Instructions" on the shipping address page. Just let us know you'd like to have your mattress removed in that section. Please note, stained or soiled mattresses are not eligible.

Is the mattress included with the bed I purchase?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Unfortunately, no. None of our bed frames come with the mattress, this includes our trundle beds. Mattresses are sold separately. If you are interested in purchasing a mattress and foundation, please visit our Revive Center.

How much do you charge for delivery?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Delivery fees will vary by location. To get the delivery charge specific to you, please visit our Delivery Options page: https://www.livingspaces.com/delivery

Can I pick the delivery date and time?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Depending on your zip code and the availability of items in your order, you will be able to choose the delivery date and time. We offer morning and afternoon delivery windows. Some areas only have a single delivery time window to choose from per day. To see the delivery options for your specific zip code, please visit our Delivery Options page: https://www.livingspaces.com/delivery

For Home Delivery, will they bring it into the house?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Yes, when our delivery personnel arrive they will deliver items into your home and assemble everything for you. However, they do not touch existing furniture and are unable to assist in the moving around of furniture already in an individual’s home.

What is the return policy?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Living Spaces Furniture (LSF) accepts returns within seven (7) days of your receipt of an item, excluding bedding products. You will be charged a 10% restocking fee on all regular stock furniture returns. Returns on Special Order items are limited to transit damage or manufacturer defect only. Special Order returns due to customer preference, no-fits or any other reason are not accepted. LSF does not accept returns on mattresses, box springs, pillows, comforter sets, or other bedding products. LSF does not charge a restock fee on accessories such as area rugs, lamps, wall art, silk trees, florals, and table and ledge accessories. LSF reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the customer. For more information, please visit our Return Policy page: https://www.livingspaces.com/company/store-policies#return_policy

How do I return an item?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

1. Please contact our Guest Services team to initiate a return at 877-266-7300. 2. You will be given an RMA number which is necessary to process a return. 3. You can return the item to a Living Spaces location or you can ship the item back to Living Spaces at your expense. 4. Please include the RMA # for proper processing when shipping a return to Living Spaces.

Is assembly free?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Assembly is free if you choose our delivery option. Please note when choosing our pickup option, you will need to assemble your items at home, if assembly is required.

Does delivery include removal of old furniture?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Delivery does not include removal of old furniture. The only exception is removal of old mattresses. We will remove your old mattress or foundation with the purchase of a new mattress or foundation if you notify us at the time of purchase in-store or at checkout online.

Does Living Spaces remove your old furniture?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Unfortunately, that isn't currently an option. The only items that are eligible for removal are mattresses and foundations. These items can be removed with the purchase of a mattress or foundation.

What are your customer pickup hours?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Store pick up hours are between 12pm-9pm, Monday - Sunday.

Do you offer same day pick up?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

If an item is in stock and you wish to purchase today at a store location or online you will need to do a pick up on the following day. We do not sell our display pieces from our showrooms. It takes at least one (1) day for us to process and transfer items to each store. You can, however, select same day pick up at our distribution centers located in Rialto, Phoenix, and Fremont if the items are in stock.

How do I track my order?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

You can track your order on the Track Delivery page: https://www.livingspaces.com/track-delivery Please note, this tracking system will only be available on the day your order is being delivered.

What is the store’s phone number?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

To contact a specific store location you will need to contact our Guest Services team at (877) 266-7300 and one of our representatives will direct your call to the specific location you are trying to reach.

Do you have a supervised room for kids?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Unfortunately, this location does not have a supervised fun room for kids.

Does your store allow pets?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Service animals are allowed. We do not allow large pets on leashes. However, small animals are welcome and must be carried by the owner at all times and not allowed on the furniture displays.

Does the store have wheelchairs available?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Yes, we have both regular wheelchairs and power electric wheelchairs available.

Do you have gift cards?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Yes, gift cards are available for purchase in store only.

Do you have interior designers?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Yes, we have interior designers available to help you at our store locations. There is no extra charge for this service.

Are fabric swatches available in store?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Yes, fabric swatches are available to order online at no extra cost. For more information, please visit our Sample Color Swatch Request page: https://www.livingspaces.com/departments/custom-upholstery/color-swatches

Can I get fabric swatches delivered to me?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

Yes, fabric swatches are available to order online at no extra cost. For more information, please visit our Sample Color Swatch Request page: https://www.livingspaces.com/departments/custom-upholstery/color-swatches

Does this store have an outlet center?

Living Spaces | Aug 27, 2020
Living Spaces | Aug 27, 2020

No, this store does not have an outlet center.

can you show easy chairs and recliners?

Barbara Clark | Aug 27, 2020
Living Spaces | Aug 27, 2020

Yes, please visit our showroom to view these items.

Read More

how do I know order arrive?

jimmy nguyen | Aug 27, 2020
Living Spaces | Aug 27, 2020

You can track your order on the Track Delivery page: https://www.livingspaces.com/track-delivery Please note, this tracking system will only be available on the day your order is being delivered.

Is in stock furniture at the site, or do you have to go to a warehouse to pick it up?

Rick Fanciullo | Aug 27, 2020
Living Spaces | Aug 27, 2020

You can pick up in stock furniture at any one of our many locations in California, Arizona, Nevada and Texas. To do so, select the "Store Pickup" option at the shopping cart page. Once selecting a store, you can see all available pick up dates specific to that location. The soonest you can pick up from any store location is the next day. However, it is possible to pick up same day from our distribution centers. While checking out, look for any pick-up location labeled "Distribution Center"

Will there be a Big Sale Event ??

Delia Griego | Aug 27, 2020
Living Spaces | Aug 27, 2020

To get notice when our next sale kicks off, sign up for our email newsletter: https://www.livingspaces.com/company/email-sign-up

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