Ono Hawaiian BBQ

lucy k

absolutely disgusting customer service. charged me and did not give me the entire order. the staff refused to refund me because apparently they don’t have access to give refunds. it’s pretty comical that they told me to call customer service when there’s no customer service number listed anywhere. don’t go here unless you want your money stolen. i’m going to have to go to my bank to see if i can get my money back.

Melissa Denise

I like this place! It's not as good as authentic Hawaiian BBQ from Hawaii, but it does the job. The portion sizes are huge. I recommend the Hawaiian BBQ mix because you get a bit of everything. The pork ribs are my favorite because they had a lot of juicy fat and meat. I liked the beef second because it was also juicy. The Hawaiian BBQ chicken was mediocre and kind of dry. The dish comes with lots of rice and a side of macaroni salad. The salad was meh and needed more salt. You also get some cabbage and a piece of broccoli. The cabbage was weird because it was literally a chunk of cabbage. They could have spent an extra minute or so chopping it at least!? The meat is really good on its own but you have the option of packing some sauce to go. I recommend the teriyaki sauce because it was tastier than the katsu sauce.

Melissa Torres

. The quality of has progressively declined and the customer service was really bad today but I figured it was probably because they’re understaffed. Will probably never eat here again and hopefully I don’t get sick. It’s the uncooked chicken for me. 🤮 [pictures included]

Christopher dodson

The restaurant was clean and hospitable. The service was pretty quick. Ordered the chicken katsu, which came with rice and macaroni salad. The chicken katsu breading was a bit oily and came off of the chicken when picking it up. This was largely due to there being two pieces of chicken as opposed to one. I’m use to the cutlet being fairly thin. The rice was okay. The macaroni salad had an overwhelming amount of mayo which made it a bit unpleasant.