Jack in the Box

Delia H

Went to drive through and the person taking the order couldnt figure out the one order was a #1 with cheese. My husband stated each item in the combo but the order taker didnt realize it was a #1 with cheese. I then gave my order of a #16. It wasnt understood. Because the employee could not figure out the order, she kept saying we ordered a kids meal (?) So we were asked to drive upto the window to order. Well that threw them off and caused a back up. We were asked to park to wait for our order. So while waiting other cars were waiting for their orders. We were first in ordering, and everyone after us was getting their orders. When we finally got our order, we didnt get the right burger combo, but we didnt want to go back because my husband had an appointment. I dont know if they were short handed, or the person taking the orders is inexperienced or perhaps should not taking orders, but we have never experienced that kind of customer service at this Jack in the box. Hopefully it was just an off moment.

erica Gonzalez

Not bad usually very busy it's a local favorite 4 starts for the wait time but quality is pretty consistent.

George Lozania

All the employees are good. They get you right away. Some times busy but overall stable flow.

Hiram Gachihi

What happened to the appealing foods you always make???Just bought some fries today 2/26/21. They were horrible, dark, full of black particles. It seemed the oil that was used to fry them had been used over & over & over..... again. We lost our appetite. JITB- Tolleson @ 99th Av& LB rd you can do better.