Firestone Complete Auto Care

Creative Kingdom

Went in for a new tire. Was told the pricing per tire from another Firestone that couldn't squeeze me in for the day. Went in and they set me up with a price without asking which tire I would like. I wanted the cheapest all season. They asked me where I got my price from. Told them, and they altered the pricing. After the repair, they told me that the other person who had put brand new tires on stripped the lug nut. Total lie. Had to drive and purchase new lug nuts. After repair when I drove about 60mph, the car would start to shake and pull to the right. These are issues that I did not have before repair. Currently inspecting and repairing anything necessary on my own. Don't go here.

Asheley Alvidrez

Very good experience, quick service! If I could give more then 5 stars for customer service I would! Ask for Alen he will take good care of you!

Ariana Ruof

I was supposed to have an appointment this morning at 7am to get my brakes fixed. They weren't open right at 7am, even though that is when their business hours start. I waited around for 15 minutes and still no one showed up. Usually I have had no problem with other Firestone locations but would highly not recommend this one.

Kelsey Kaptur

I made an appointment for a simple oil change at 3pm and was told it would be 1-1.5 hours, so I had someone pick me up. 2 hours later, no call, so I called and they said they were going to start in it right then. I could come pick it up at 5:30 to be safe. Get there at 5:30, and it wasn’t ready. Had to wait another 15 minutes. Finally get in my car and there are grease spots on the arm rest, door, steering wheel. I asked the guy for some wipes and he wiped it down, but nobody apologized or even acknowledged poor service. Save yourself an afternoon and a greasy car and go somewhere else.