Dairy Queen Grill & Chill

Alyssa Duran

I came on Sunday night 4/10 around 7ish. The line was pretty long, and by the time we got to the front it was probably at least 30 minutes. And the wait wasn’t a big deal at all, but my issue is that there was an older gentlemen in front of us in line, about 80 if I had to guess, who wanted to order something grilled and the kid working said they were only doing grilled items for takeout. So that poor old man waited for 30 plus minutes, just to leave without any food after he had waited so patiently. I felt so bad for him. If a business is going to be ran so poorly that half of the menu can’t be served when it gets busy, then at the VERY LEAST, put a sign up warning people of this!!!! Plus a younger couple about 3 orders ahead of his got hot food! I wrote this solely on behalf of this poor man.

Mark Adams

I have been a customer of this store for years. My last 2 attempts to get something from here have changed that. A couple of weeks ago I tried to go in and get a blizzard but the doors were locked, people inside but locked doors. One time is permissible. Tonight I tried to make an order but there were 3 employees staring intently at one screen for a few minutes. The cashier who had just taken another persons order stepped away from the register without so much as a ‘we’ll be right with you’. The person who made the order just before got one of his items and I still stood there with no acknowledgment. I think one of the associates finally decided to take my order just as I put my cc back in my wallet and exited the store. I don’t expect great service but I do expect service.

Steph Low

I honestly wish I could rate this store lower. The poor kids look so over worked and done, I felt bad for them. The food took forever to come out. We waited almost an hour for 2 blizzards. The teens kept talking about how the place was ran and I learned a lot about the people that run this business in such a short amount of time. I really hope the owner does better. The people in the grill were touching the food with their hands and when the kids were making the orders they were doing it carelessly. The kids were messing around and opened the metal thing under where the toppings are and it looked as though there was mold growing! The employees were super sweet but tired, do better!

Monica Cooper

The ice cream was good, but the staff was rude. The restroom was disgusting. They kicked us out of the store. We walked in before they closed. We asked to sit in the lobby and they said no leave we are closing. They didn't even make our whole order. We were standing there waiting for it, and the one girl said what are you waiting for like we needed to get out. I have never had such rude and inappropriate service. Will we sat outside in our vehicle eating our ice cream at 10:30 on the open sin was still on.