McDonald's

Vic

Staff is horrible at this location. Lost our order right after paying and the staff lost their minds and didn't know what to do, so I repeated the order 3 times and then they had the audacity to be rude to me as if I did something wrong. Then they messed up the order and gave me somebody elses order TWICE. Both times they stuck their hands in the bags and rummaged (unsanitary.) Avoid this location.

Jesus Guzman

Absolutely ridiculous. Why do I have access of making a mobile order if they are simply gonna tell me the restaurant is closed? It clearly says open 24 hrs but I don’t really think so! 3 cars, 3 workers in there, not able to take my order because the so called 24 hr fast food restaurant is closed!!!! Unbelievable man!!! P.S: An angry customer with an empty belly is not what you want guys.

Mariah Shakur

There are zero vegetarian options what to do with a salad. Personally for me it was for my meals to be warm if you're filling it's probably a psychological thing. However with that said I would prefer a warm vegetarian meal versus a salad. I know what you're thinking you can eat the fries right? Wrong and make them in animal fat. But my main reason for the low rating is everytime I go by after 10 to get an ice cream the machine seems to always be broken cake and ice cream I can't get one of those like Oreo cookie things though are awesome but I do never get one after 10 such a bummer. Perhaps if they start making ice cream at night they would get a five-star from me every time never fails always allegedly broken

Armendariz D

All McDonald's serve the same thing, but what wins and keeps loyal customers is customer service. Upon arrival, a young man asked me if he could take my order, I told him what I wanted and he told me to proceed to the window, I told him that I had not finished ordering yet and he replied that if Iwanted to make another order I told him that everything was in the same order. Arriving at the window was a young woman who repeated the order of just one sandwich, I told her that I had ordered something else. At this point her attitude was a little defensive, I asked her who was the guy who took my order and she said she didn't know, I paid and she gave me the change without saying anything else; thank you, good day, nothing! Arriving at the second window, the woman there also had no uniform, name tag, nothing to help me identify her. She gave me part of the order and told me to park further in front. After five minutes, a guy came out and gave me the order and that was all, not another word. Unfortunately, none of them had a name or a uniform to identify that they work there. As you can see in the photo, that's how they gave me my sandwich, I didn't want to go back fearing that they would do something to my food but I ended up throwing it away and I only had the coffee which I ALWAYS order 3 splendas and 7 cream and he understood 3 and 3.🤷🏻‍♀️ The visit to this McDonald's was my worst one because of the terrible service and attitude they have to help. Customer service should be top of the list even when working under pressure. I try to do surveys and reviews understanding their environment and current work situation to somehow understand their attitude or performance, but this time I couldn't find a justification for their attitude and lack of customer service. And most important, they're dress without a single thing that tells me they work there. No name tag, no logo apparel.