Gengras Ford

Category: Ford dealer

Address: 225 New Britain Ave, Plainville, CT 06062, USA

Phone: +18607938885

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 8:30AM–5PM

Reviews

Kelsey West

Jul 23, 2022

I had the absolute best car buying experience at Gengras Ford. Salesman Roger was exceptional throughout the whole process. He was approachable, unimposing, and accommodating. Business manager Evan was extremely knowledgable, thorough, and efficient. Shout out to the rest of the team members at Gengras, everyone was great to work with. I highly recommend this dealership. PS I’m obsessed with my new 2022 Bronco!!

Chris Anderson

May 10, 2022

To whom this may concern. My experience with my purchase of a 2022 Ford Maverick from the corporate standpoint was terrible however the staff at Gengras Ford treated me with respect and patience. Most notably I would like to recognize Jake Secondo. His professionalism, candor and most of all honesty may be the only reason that I would consider purchasing another vehicle from Gengras Ford even though corporate lied to me five times. Jake told me the truth from day one and that is difficult to find these days. Thank You very much. I request a correspondence be sent to me to let me know this has been received. Thank You again.

deborah page

May 9, 2022

I have been trying to get my Tow Link recall repaired at another Ford dealership and have really experienced terrible customer. I mad an appointment with Gengras Ford and today I went to get my car fixed. I was greeted by Austin in the Service Department. He was very nice and helped me and made me feel welcome. He got all the information and assured me I was all set. He texted me and said he would send an update on my care later. He did and I received an text stating that it was not ready yet. At 4:30 I called and my car was ready for pick up. Austin helped check out and it was a quick process. I got in my vehicle and noticed all the safety precautions such as plastic on the seat and steering wheel. Then I looked at the paper on the floor for their feet. They had vacuumed my car! Thank you for your good customer service I really appreciate it. Deborah

Mikkel Adams

Nov 30, 2021

I bought a 2011 F150 from another used car lot and took it to Gengres for its first service. Found out that things that were supposed to have been taken care of before my truck left the lot I bought it from hadn’t been done. Further Gengres knowing I was a new Ford owner (even as it’s used) went above and beyond to address the problem right away. They even took a few extra measures to ensure things were done correctly at no additional cost. Erik was a great help and I full intend on maintaining all my future service here at Gengras Ford.

Thanks! Your review is awaiting moderation.

Questions & Answers

We bought 2 cars from Crowley Ford, and one of the perks was to get a free oil change for the whole time we own the cars, is General Ford going to continue this?

Karen Laskowski | Aug 27, 2021
douglas haas | Aug 27, 2021

No. I did the same and they told me last week that they no longer honor those. Sadly for them, they've lost a customer over something as silly as honoring their commitment... I've bought Ford for 20 years... My next car will not be.

2014 focus how do you get the battery out my car is dead i have to get to work

james toohey | Aug 28, 2018
Larry Vigil | Aug 28, 2018

Under the hood, take the right rear cover off as you face the car. Battery is under that cover. Remove the back portion of the cover by pressing on the tabs underneath the top of the cover. There are two bolts with nuts visible. You'll need a 1/2" or 10mm deep socket

how do you get the battery out

james toohey | Aug 28, 2018
Jennifer Ma | Aug 28, 2018

Watch youtube it will show you how to get your battery out

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places