Firehouse Auto Repair

Srini

I used Firehouse's services for an annual state inspection. I took my car to them with zero problems in it and drove back with several dashboard lights on. After their state inspection, my car's hill-assist & TPMS lights went on, and my clutch started squeaking. The service personnel said that he only drove my car up a ramp. He was not only dismissive during the conversation, but was also trying to justify that my car would have had these problems before I brought it in. Soon after, I took my car to a dealership only to find that the clutch switch was broken and the TPMS started malfunctioning due to a misalignment. For diagnosis, parts and labor, it costed me $820 just to fix two out of three problems Firehouse caused to my car. Even for the state inspection, Firehouse charged me $40 while I've never paid more than $30 elsewhere. Just stay away from these people.

Mark Ricketts

This place is great and I wholeheartedly suggest it. The staff is super friendly and the mechanics know what they're doing plus all for a reasonable price. I've never take my car any place else. 👍

Gus González

Bad customer service, went there for rear brake adjustments/emergency brake calibration… front hub/bearing replacement… Front job was done right. but the brakes NO. On the other hand I received my car with a Dent on the door. I complained to them and took an aggressive attitude. I gave them the option to calm down. There were enough witnesses and cameras around me in case he thought of attacking me. I was able to handle the situation. The owner proceeded to see the cameras realizing that one of his clients crashed my car. Anyway, I don't recommend them. I arrived with a problem and left worse off.

M Sari

It used to be a good place. We've been bringing our family cars there for years, but after the last service I have to give a bad review, and we don't plan to go there anymore. First - we were told to bring our vehicle on a Wednesday afternoon, and once we got there we were told to turn around as they would not be able to perform the service that day, because they were busy, so I guess that is just poor planning on their end. Second, we dropped a clean car, but they parked it on a muddy place on the opposite side of Carpenter Fire Station Rd., that got the sidewalls of both right side tires muddied and unsightly, now they need to be washed. Third and worst issue, when we dropped the car off it was driving perfectly and quietly, but when we got it back a right rear air deflector plastic piece was half broken and strongly rubbing against the tire, creating a loud and noticeable noise, that was not there before. We would never drive a car with that loud noise. My wife turned around and went back to the shop immediately to and complain about it, just to hear that "they didn't do it," - I don't know what kind a magic happened to break that plastic piece and wedge it against the tire: a misplaced car lift arm, a misplaced jack? They ran over something? The fact is that now I have a lose plastic piece that we had to force away from the tire so we could drive. For that alone I would give zero stars, but that is not possible.