Address: 289 Elm St, Everett, MA 02149, USA
Phone: +16173876560
Gabriel Andrade
Horrible! I buy mg father food before dialysis and 1st tike i did that i asked the nurses to hold it for when he came back and when they had no clue what i was talking about. 2nd time i have to TRY to hide the food in hos belongings to find it was thrown around and parts eaten. BARBARA and must i repeat BARBARA from the 2nd floor is also always Rude and i catch her yelling at residents and talking down to them. Place like this needs new staff or too close down as a whole imo. DO NOT LEAVE LOVED ONES HERE. Not even if theyre paying you too. Staff doesnt care.
Tasheka Nelson
2nd floor smells like urine. They do not attend to their patients. Most patients enter in random rooms and they are too busy sitting down to make sure patients are washed daily. Communication is a joke. They told me that my grandfather was ready to be transfered 4 hours before and when I reached to meet the transportation, they never called to make the appointment yet. Never again
Wendy Lee Mason
My fiance was a patient there. When Covid 1st hit a year ago, she told me that her roommate was positive but still in the same room. That staff was testing positive as well. I awoke to a 7am call that she had a 104 fever & was unresponsive. When I asked which hospital they sent her to, I was told that they DIDN'T know. Once I had her belongings, her debit card & other personal belongings were missing. Besides the Covid, I REALLY wouldn't recommend this facility. We had been looking for a new one just before Covid hit. Any time that I spoke with any staff members, I really got the feeling that she was just someone they were making money off of. STRONGLY WOULD NOT RECOMMEND THIS PLACE FOR LONG TERM CARE.
Jennifer M
I keep seeing posts saying things about the staff not wearing masks etc. As someone who lives on the block of the facility I can say with certainty that this is false! Keep in mind, once OUTSIDE of the facility, staff are not required to wear a mask, since they are no longer in the facility. I never see anyone walk in our out without a mask on. Perhaps one of my neighbors is spewing hate, but my husband and I know some of the staff there. They are hard-working, caring people. A friend of ours was there for rehab this year too!
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Ask for Chad. He is the director.
Very Nice faculty
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