Dexter House HealthCare

Category: Nursing home

Address: 120 Main St, Malden, MA 02148, USA

Phone: +17813245600

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Anthony Farmusa

Jun 11, 2022

I was there for rehab after knee surgery. One star is too many. A facility can be old and clean, however Dexter House was old and dirty beyond belief. There was old mismatched motel furniture that was mostly broken as well as the bed I was forced to sleep in. My room had a broken bed between me and my roommate as well as broken light fixtures throughout. I was given a basic office chair that I couldn't sit on for more than 15 minutes because of my knee surgery. They didn't have a suitable chair for me, so I sat on the broken bed. I was given too many antibiotics for too many days and medication was not given to me it was supposed to. Most of the staff was nice, but the bad ones were terrible and overshadowed the good. KEEP YOU AND YOUR FAMILY AWAY!

Paul Drouin

Mar 20, 2022

The place is old and outdated, but staff is amazing! Such a high level of care , follow through and compassion that is so hard to find. In the business of care and they really do.❤❤❤❤❤

Heather Heinstrom

Feb 10, 2020

Facility has gone through major positive changes in the past two to three years. Change of ownership along with lots of new staffing. Facility truly cares about each person whom walks throught the door.

michael mokeler

May 30, 2018

Staff is caring, and helpful, my father has been there since January and is now at the end unfortunately. All the staff have been helpful and caring for his needs. Also my needs. I visit six days a week and have noticed how they care for people. It's difficult for families to see the BIG picture. Yes it's your loved one and you want the best for them. If you open your eyes and see that there are many people in this facility that tend to everyone and are fare and respectful of everyone. I personally love the staff and have grown to know many of them. They are GREAT people with a difficult job with little appreciation.

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Questions & Answers

why is it so hard getting in touch with a patient

Brenda Clarke | Aug 27, 2021
kathy dolan | Dec 30, 2021

There are no phones in our rooms.

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do you offer hospice care

Deborah Lynch | Aug 27, 2020
Tony C | Aug 27, 2020

They can help you request for hospice care. I think they use the company Beacon Hospice. It is an additional cost for the patient.

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