BTS Tire & Service

Johnny Le

They snuck in a $25 per tire charge at check out because I bought them online instead at the store. They arrived sooner buying it myself and they’re cheaper online than in store. Why didn’t they say anything about the hidden charge when I made the appointment? Why didn’t they say anything about the hidden charge when I showed up to the appointment? Transparency is key to trust and customer loyalty and because of how this was handled I will never return to this location or any of their chains.

Paige Sumner

So glad I listened to my gut and brought my car in to be checked- I've only had my car a week as of today and from sitting in the lot at CarmAx, there’s rust build-up on my rotors so they need to be replaced. Carmax typically doesn’t cover that in their 30 day warranty, but the mechanic is calling them to talk them into covering it since this should not have been an issue with a new car. BTS Tire & Service checked my car on the lift on time, showed me the issue, explained their game plan, answered all my questions effectively, and had me in-and-out in less than an hour. I definitely recommend them!!

Akshit Kapoor

The best experience I have ever had with anybody that works with Automobiles. Dino and Richard really helped me out and were honest and transparent about what actually needed to be done with my car. Their neighboring dealer also looked at my car and quoted $150 for something that wasn't even wrong with my car while the guys here fixed it for FREE. Would 100% recommend taking your car here to really know what the issues are !

PayItForward

I have a 2018 Civic Si Sedan. I don’t trust anyone lol. Never mind anyone with my Cars. I called 13 different Garages that offer alignment and there prices were all from 89$-100$. Thats to much lol. I called Both BTS location and the alignment service is 79$. So this is definitely one of the only places that offer alignments under 80$ and even with taxes it came to under 80$. It was done in 45 minutes also. Granted my tires weren’t off by much so it may be different timing depending on how off your alignment is. My problem was I put spacers on my wheels, anything you do to change the cars geometry is going to throw off the alignment. Spacers, suspension, things like that. Dino made that quite clear that spacers were for off-road use haha. I’ve had them in every car I’ve owned. Always needs an alignment. They don’t wear your tires out faster lol! They will unless you get an alignment. Rusty Wallace Racing school trusts there Ferrari’s and Mclarens here so that should say enough lol. But not the reason why I chose this garage, I asked my garage who I should go to cause they don’t have an alignment machine and they recommended BTS. I still searched for reviews and prices but ended up here. They built my trust. Dino was a nice enough guy and one of the other guys talked to me about Lmy car for a while, he liked it which was nice to hear. i highly recommend BTS!!