St. Francis House

Category: Homeless shelter in Boston, Massachusetts

Address: 39 Boylston St, Boston, MA 02116, USA

Phone: +16174571002

Opening hours

Sunday: 6:30AM–2PM

Monday: 6:30AM–3PM

Tuesday: 6:30AM–3PM

Wednesday: 6:30AM–2PM

Thursday: 6:30AM–3PM

Friday: 6:30AM–3PM

Saturday: 6:30AM–3PM

Reviews

Stacey Brice

Jun 22, 2022

I was scheduled for an interview they decided to cancel last minute under false pretenses and when i called to genuinely figure out the disconnect Alison Fernandez was beyond rude. She failed to sent me the address and person i would be interviewing with until the previous day, so i booked a client to make cash to survive smh. Very unprofessional!

S G

May 3, 2022

Some of the staff is ok and I get my mail there which is great. There's always rifraff there! They have tons of services but you will need to do alot of work yourself. They will lead you to good possibilities. Watch out for Rapid Rehousing.... It's not the greatest nor the honest way of renting. If you earn a lower wage great, but if you make a decent living it's a full scam between the landlord and these agencies..ex pine, women's lunch and st Francis. Your rent is 1k month and you pay 30% of your income. Well guess what if your 30% falls in the higher bracket then you will easily pay OVER 1k month. Woo that sure makes the landlord happy. Who the hell wants to pay Abit extra for rent? I'm talking 1200, 1500, 2000 when we all agree on 1k smh. Then there's the cut that your worker gets or whoever connected you. But ahhh we aren't suppose to know!!!!! Boom that's how you hustle homeless people. You do the math! When I was last there a nice young lady "white" asked to exchange a shirt that was given to her. It was too small and when she placed it down on the counter the people behind the desk lied and said she threw the shirt at them. Well she was surrounded by severallllll black dudes. Wow! Really.... I could see the hurt and shame in her face. She still didn't get loud after that. She politely asked for the women's name at the clothing desk and they flat out told her that she wasn't getting her name. She has every right to file a grievance as I suggest anyone do. Alot of these places will not respect you. But hey blame it on the ignorant individuals who actually did cause trouble. If something like that happens to you, definitely file a grievance and take it as far as you can to be heard. It helps if you are sober because these unfair habits will repeat unless you are in a good mind set to fight back. I am newly homeless and believe me these organizations won't care if you are educated or have been successful in the past. This is your present and everyone is seen as dumb addicts basically so sober up or stay clean! Including methadone and Suboxone.... don't even accept these government highs. Please!!!!! Yes I'm black and I saw a few complaints below from white individuals and I can back them up sadly. They're are tooooo many racist blacks in Boston in a whole! I had to watch whites get treated differently than blacks if the worker was black as well. Being newly homeless it came as a shock to see the table drastically turn between races. I witnessed whites get kicked out of shelters for drugs while if you're black and it's another black worker they may give you a warning. At pine a white women who needed a psy ward was thrown out after an argument. The poor thing needed help outside of a shelter and it was clear that she could not function on her own but no one really helped. Then she snapped and boom on the streets she went again. If you are reading this please consider investing in yourself -youtube (section8consultant). I did and it helped alot. I was so happy to have found him. Move out of homelessness and back into life!

Lori Andrews

Dec 29, 2021

Very helpful. I thank those who work to cure the covid from adversely changing our lives , city and our country. No one likes to live in fear , or paralysis by illness . pray to be strong and survive this covid and thank God for what good strength we can all learn to pull together and live and learn. Share what good to be more helpful and all can live with that deal with adversity and problems without falling grace be that knock away at our problems was always for saving face and saving grace being honest or truthful is not being under estimated by what stopped alot and created no progress when we learn to live by good rules and know when to hold correction. Serenity Now. Is nothing to short of mind and in pursuit of happiness and what good right is by good rules is golden as any educational skill and functionally correct social skill or management its well of us all to respect life without those who take us over the alter to altercate for loss . We all lived with a hurdle some time in our lives. We should all live to be essential and work together essential workers and be more productive for goals such as quality of life and better every day , as woe is the world when there is alot of troubles. Thank every one when they can be more helpful . Doctors too, police and fire dept all walks of life , we have all been affected.

Quan'Quest Dellarosijah

Jul 30, 2021

Hard when you feel helpless and find yourself homeless when you service individuals everyday. I cannot say enough about the staff and the services they provide. St.Francis offers help to all populations without discrimination. The help that they offered me amd my husband was amazing 👏 although our system is formed to fund certain people, the staff there help, even if to just give you resources hope and to let you know someone cares.. I wish I could rate more I wish even more the staff nothing but blessings. Thank you guys and keep up the great work

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Questions & Answers

Can I donate clothes to the residents or visitors to St Francis House? The clothes are in very good condition.

Pauline Connaughton | Aug 27, 2018
James Anderson | Aug 27, 2018

Yes you can ma'am donate them

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can i get help with my id ? are they still helping during covid?

Heavy OTM | Aug 26, 2021
jerome crump | Nov 29, 2021

canI set up appointment to get a mass. I.D.

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Do you take perishable food donations? I work at a restaurant where I’d want to set this up for regular visits

E/Chops | Aug 27, 2019
William Diaz | Aug 27, 2019

Yes we do !

How do i get a voucher for a mass id?

Tracey Maag | Aug 27, 2018
William Diaz | Aug 27, 2018

Walk in and ask for a case manager to help you on the 3rd fl

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Can I do community service there

Marisa RIVERA | Aug 27, 2018
R Hargrow | Aug 27, 2018

Yes, I also suggest calling first. Sometimes they have special events and you may want to volunteer then. I'm sure, as do most places, they have a certain guidelines and procedures to follow before you begin volunteer service there.

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I am interested in obtaining the services that you offer and I would be interested to know if the shelter is for women only

Nora Torres-Acosta | Aug 27, 2018
Emilie Cosme | Aug 27, 2018

No, it is not for women only

Can someone point me toward a homeless shelter that is dog friendly?

matthew marsh | Aug 26, 2020
Kareem Webb | Aug 26, 2020

Most shelters aren't.

I am an attorney. I have no way to reach a client who stays there frequently. I am aware of your privacy policy. Nevertheless, I need to tell him that he has been indicted by the Suffolk Superior Court and he needs to call me. What do I do?

Joseph Lutz | Aug 26, 2020
Kara Merry | Aug 26, 2020

Give the staff that message for him

Is it open on Christmas day ?

Hitesh Verma | Aug 26, 2020
Enrique Santos | Aug 26, 2020

Yes they open on holiday but close early.

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Do they have lockers

Arnoldo Gonzalez | Aug 26, 2020
Josephz Garciaz | Aug 26, 2020

There is no lockers there at all. Maybe, the workers.

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What time can I pick up my mail

sheila stevens | Aug 26, 2020
Carlos Campos | Aug 26, 2020

Any time after 9am.

Do they serve lunch on weekends

Roberto Santana Jr | Aug 27, 2019
samantha acosta | Aug 27, 2019

Yes

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Why children not allowed

Tammy Showstead | Aug 27, 2019
William Diaz | Aug 27, 2019

Over 18 place..safety fisrt

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Can I do community service from court at the Francis house?

Jamie Hanton | Aug 27, 2019
William Diaz | Aug 27, 2019

Yes

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I would like to donate a 52" color Sony Television to someone who could use it- it is in perfect working order. If someone has a truck they can come pick it up. 2 people would need to carry it out. There is nothing wrong with it.

Sally Palmer | Aug 27, 2019
Brianna Simmons | Aug 27, 2019

I don't live or work there. I'm just an guest from time to time. Please contact their front desk.

When is Sunday breakfast served?

David Nichols | Aug 27, 2019
Brianna Simmons | Aug 27, 2019

7:30AM

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I am disabled, & I can't climb stairs, but I have clothing & shoes(new) that I would like to donate. I also have trouble driving in traffic. How can I get these items to the shelter?

Lew Garfinkel | Aug 27, 2019
Brianna Simmons | Aug 27, 2019

I'm not sure. Perhaps you may call them and see if they will visit you, like the salvation Army does, and pick them up.

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do you have legal help also?

NUSRATULLAH BEHRANI | Aug 27, 2018
Robert Nicholls | Aug 27, 2018

Yes they do but it is only once a month that any attorneys come in. They post the day of the month that they come. The notice is posted on the billboard near the elevators in the lobby

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Do you know where i can get an apartment refrigerator

Carol Mckinnon | Aug 27, 2018
Adrian Thompson | Aug 27, 2018

Home Depot, South Bay Mall.

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What are the hours one can check their mail at st Francis?

sheila stevens | Aug 27, 2018
Marq Noreq | Aug 27, 2018

Monday - Friday 9:00 - 11:00 1:00 - 3:00

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Are there boxes in suburban areas where I can donate clothing?

Laurine Leach | Aug 27, 2018
Daniel Lyons | Aug 27, 2018

I am not sure

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Can st francis house help a person get an id for work

Mike Kelly | Aug 27, 2018
Marq Noreq | Aug 27, 2018

Yes, St. Francis is able to assist in securing MA IDs. Simply show up from 7:00 - 3:00 any weekday and ask them at the front desk for instructions.

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Do they place a married couple together ?

Thiago Carvalho | Aug 27, 2018
Daniel Malonson | Aug 27, 2018

Its all about availability

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Can I mail in some cloths I want to donate.

Ann Dionne | Aug 27, 2018
Joseph Whalen | Aug 27, 2018

Yes, as far as I know

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Open on Saturday?

Susan Cox | Aug 27, 2018
Superman1986 | Aug 27, 2018

Yes all 7 days a week

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Do they have help for coats and boots

tina smith | Aug 27, 2018
Carlos Suazo | Aug 27, 2018

Yes, but an appointment is first needed...

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Do they serve lunch there

tina smith | Aug 27, 2018
tinamae19 | Aug 27, 2018

Yes from eleven to one

I have men's dress shirts and suits. Do you want the items on hangers? Would you prefer the shirts be folded rather than on hangers?

Nanette Trainor | Jun 27, 2022
Deanna Hamilton | Jun 27, 2022

It doesn't matter we accept and appreciate all you may have and we will make sure we make good use of those items

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I live in Taunton. Where can I donate some clothes including business suits?

Sandra Willand | Apr 28, 2022
Christine Oliveira | Apr 28, 2022

St Francis House woman's lunch place on Newbury Street Rosie's place

Where & what time do you drop off men's & women's clothing for St Francis house

Marion Hankins | Mar 29, 2022
chei williams | Mar 29, 2022

Right now they're not taking donations.

Is there a parking lot?

Mackenzie Jumper | Jan 28, 2022
Kelly Brown | Jan 28, 2022

Yes there is

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What time can I go see if they let me get a bed how far is the shelter from the greyhound bus station and how long is the stay there do I have to leave in the morning

Freddie Nunez | Dec 29, 2021
Mukalazi Mtume | Dec 29, 2021

St.Francis House is a"day shelter" It doesn't offer overnight beds. Try Pine street Inn shelter or 112 Southampton, shelter for beds.

Will they buy me a buss ticket to another city?

Dale King | Dec 29, 2021
Mukalazi Mtume | Dec 29, 2021

They will buy you a bus ticket for once to another city.

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my son is there and needs me to mail his birth certificate. what address do i use?

Shannon Oney | Dec 29, 2021
BI BI | Dec 29, 2021

You can use the address on the website, but make sure he still visits the building.

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How do I get in touch this program

Jonathan Digaetano | Dec 29, 2021
BI BI | Dec 29, 2021

Come into Boston and visit 39 Boylston street

When Cana person come by for clothing and shoes

Kenneth Mathis | Nov 29, 2021
Life is Beautiful | Nov 29, 2021

You come to St. Francis Monday - Friday on the second floor from 7:00 am - 11:00 am for your basic needs. Time are sometimes subject to change. Have a blessed day.

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What times is the Mail room open & close on Saturdays & Sundays Please & Thank you!!

Jeffrey Rose | Oct 30, 2021
Jose Aponte | Oct 30, 2021

10am to 10:30am. So be quick! Lol.

Need emergency mens boots size 11, Homeles. When can I get a Osiris and when

David Edmands | Aug 26, 2021
Michael Severe | Aug 26, 2021

Hey bud St Francis is the place to go when you're in need they help you with everything IDs birth certificate excetera excetera

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Do they provide bedding for the night?

Michael Guthrie | Aug 26, 2020
Michael Peterson | Aug 26, 2020

Only if your in thier program other than that no but they sereve breakfast and lunch only

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Hollo I'm tolba Mohammed

Tolba Hamoudi | Aug 26, 2020
Charles Tatum | Aug 26, 2020

What's your ?

I am homeless and work late hours how does one register

Lynn Goodfellow | Aug 26, 2020
Jason Elder | Aug 26, 2020

Well you have to call them. Pmus its only a day shelter opens at 630am and closes at 3pm

Is there a specific time on Sunday to check mail?

Maeghan Bailey | Aug 26, 2020
YIKES KAT | Aug 26, 2020

No last I had to use them for mail. Even if yes it would be like Saturday hours-1 to 1:45 PM and not open half the time.

Can I pick up my mail at a certain time on Sunday

Maeghan Bailey | Aug 26, 2020
Richard Perry | Aug 26, 2020

I don't believe the mailroom is open on Sundays.

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Can level 3 sex offenders go to shelters

Marie Deane | Aug 26, 2020
Raul Diaz | Aug 26, 2020

Im sorry to say. All shelters in Boston have sex offenders in them. I have stayed at the night center on bowker street and Pine St. Pine st has many of them living there.

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How can l seek help

Mark Lachapelle | Aug 27, 2019
Leviathan Damian Lacy | Aug 27, 2019

Depends on what kind of help you're looking for, on the spot they have meals clothing may take time. The staff on site can help with anything else

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I have great clothes to donate, casual/professional. Is there someone who can pick them up in a Dorchester/South Boston location?

Ann Gilsenan | Aug 27, 2019
Enrique Santos | Aug 27, 2019

Yes they have a Dept were they donate business attire to people that graduated Map or are going to graduate. Call them and find out. If not other programs such as Hope House can pick them up. They collect donations as well. They are located at 8 Farnham St. Boston Ma 02119

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Who comes to pickup donated clothing

Marian Belaine | Aug 27, 2019
Jasmine Palermo | Aug 27, 2019

What size you have

Im calling in the am but im not sure about this it doent say is this a live in shelter also or just services this place seems genuine ?

REDEMPtION | Aug 27, 2019
Helena Martinez | Aug 27, 2019

You would have to go check it out. I think you can live there.

Can you live here a few weeks if you work nights

REDEMPtION | Aug 27, 2019
William Diaz | Aug 27, 2019

No.. day shelter only

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If I have a St. Francis ID can I also have some mail sent there and would I receive the letter?

Sherri DeLoney | Aug 27, 2019
david lopez | Aug 27, 2019

You could have mail sent there but that doesn't necessarily mean your going to get it. I've had mail missing from there before.

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I would love to volunteer. How do I sign up?

Carrie McNeill | Aug 27, 2019
William Diaz | Aug 27, 2019

Go to the website and apply

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Can I pick up m mail there on the weekends?

Sarah Hegarty | Aug 27, 2018
KINCHO NICE | Aug 27, 2018

Yes but only while they are open

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Will they accept sneakers mostly adult sizes. Do they give them away or sell them

Joseph Shaughnessy | Aug 27, 2018
Sarah Welch | Aug 27, 2018

They will give them away.

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