Walmart Auto Care Centers

amanda hume

Awful when ordering my tires. Never again

Riaree88

One particular man there tall with a ball head, ruins my experience everytime. He has an attitude and is extremely rude. Everyone else is amazing.

YC P

Terrible customer service. No one at the desk taking customers while there is a long line waiting. Staffs walking around don’t know what’s going on. Was told to wait for 30 mins but it took hours just for a standard oil change.

Hahyoung Chang

Would give 0 stars if I could. My front tires were all worn out that wouldn’t pass the inspection and my rear ones were still doing fine. Ordered 2 new tires online to get my front ones replaced. Went to the auto care one day to tell the service writer I want the FRONT ones replaced and told me it would take an hour to 90 minutes. Ended up taking 2.5 hours and when I saw my car coming out of the shop, I asked the mechanic if he took care of my front tires, he told me no, the back ones got replaced. Went back to check on the tires with the mechanic and saw that my good tires in the rear were replaced with new ones and my front still hanging onto the bad ones. He took my car back into the shop, took an extra 30 minutes until my car was finally out. Even though the new tires came with lifetime balance/rotation ($12 per tire), After replacing my tires, my handles started shaking when driving on a highway. Went to get rotation/balance a week later and told the same service writer my handles started shaking after I got my tires changed. He DENIED the fact and told me I would have to wait 6 hours to get my car in the shop. So I called a different mechanic, told them what happened, and when they balanced my tires, I was told that one of the tires were 2 oz off balance. WOW. I guess you get what you paid at Walmart. These guys definitely don’t care about your car or their service.