Address: 4607 McKnight Rd, Pittsburgh, PA 15237, USA
Phone: +14124993322
Kayla VanSlyke
The stay started out decent enough. Then, at night, we went to ask for towels, as our rooms did not have any. When we went to the front desk, there was a sign that stated “Out for 30 min - sorry for the inconvenience.” It left a phone # to call if anything was needed. We called the #, and the employee on the phone seemed confused and uninterested in helping us at all.Then he hung up. We walked around to ask for help, and finally a worker was walking around (I believe the worker that was on the phone). When we asked him for help, he didn’t even say anything, he just opened a closet up and handed us towels. The next morning I saw him, and asked to talk to him. He just stared at me, and slowly made his way over… clearly not wanting to talk to me. I told him I was disappointed with the situation, as we weren’t treated well. He said he was “sorry”, and that was all. To follow all of this, the heat in our room barely worked. I knew it wouldn’t be the best hotel, as it isn’t a pricey one, but they really need to work on their staff and how they interact with customers. The service was horrific.
Annonomous User
We couldn’t find the place because the “comfort Inn” sign is not lit. No towels in the room, we had to go down to the front desk and get them. TV did not work DO NOT STAY HERE!! It is also hard to get out of. You can only make a right turn. The only nice thing I can say is the bed was comfortable.
Victoria Ware
Walked in our room and it smelled like fresh weed. Housekeeping had an air purifier in the room and yelled for us to wait til she got it. I think she was smoking in there. It took over 2 days for the smell to lessen, never disappeared. Hotel was packed so I didn't ask for another room. Even the hallway smelled!
Penny A.
One step up from a prison cell, very sparse and bare looking room. No coffee except for small drip machine in room. The desk clerk handed me a thin drink cup (not a coffee cup) to make coffee in. The elevator and room both had a cigarette smell. Absolutely no food provided in lobby not even a " breakfast box." Light over sink does not work, only 2 towels provided. Bathroom clean, however and shower was good and hot. Took forever for AC to get going to low enough temperature. Sickeningly sweet odor in corridor. Mattress comfy, bedding seemed cleaned.
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