Saint Francis Rehabilitation and Nursing Center

j santa maria

My mom was in Saint Francis for years and they give her the best care. When she passed on June 22, 2022 (her name was Marie Rock) they called me everyday to make sure I was ok I think they went above and beyond. I would recommend them to everybody that is looking for a good nursing home in Worcester Ma.

Cai Mickey

If you care at all about your family members you will not send them to this place. My father in law was here and has missing clothes and shoes, wasn’t showered or had his face shaven. When sent home they didn’t adequately transport him into his vehicle. They sent us home with another patient’s medical information (HIPAA violation). They set him up for a medical procedure at the hospital without telling us which we were fortunately able to cancel. Awful place that needs to be investigated by the state. EDIT 12/3/21: I just saw the response from this place, don’t worry. You’ll get to talk to me about this when the state board investigates you. Your inadequate care played a huge part in my father in law’s failing health. I find it funny that my negative review is the only one with a response- because you know you messed up BADLY. Talk to you soon, besties :)

Kari Siagh

Horrible people!! Act like they are doing you a favor for getting paid to be uncaring staff!! My sister (in-law) is there EVIL uncaring souls!! Im not the one to shut my mouth all !! All thecway!!

John Smith

Terrible experience getting in touch with a resident. They schedule appointments and don’t keep them and it seems they only do the minimum to keep being able to bill the insurance companies. Hard enough to contact family During this pandemic- never mind missing multiple facetimes and call back appointments.