The Furniture Depot

Lovely Nina

WORST customer service, I ordered a sectional and my delivery was super late my item was missing the legs and pillows plus it was ripped and stained I called and complained about it the owner said they will replace it delivery was supposed to be today and they never delivered didn’t call us to say the delivery guys couldn’t make it or anything no communication at all NEVER AGAIN!!!! I rather Dream Decor they always on time and are very kind.

Manuel Velazquez

Good people and good price and nice furniture

Joe Gee

The delivery drivers very nice ! Hard workers just literally got my stuff today there was a misunderstanding in the delivery and it was wrong. But the workers ...delivery guy ..and the owener handle it fast and gave me a delivery truck to get the stuff from me and drop my stuff off .quality is very good nice price. I been coming here for 5 years already thanks guys !

Merita Hernandez

Loved the furniture and price was really good. The downside. The man that I bought it from on State Street in Springfield didn't say that I would have to get rid of all the packaging and that they don't unpack anything. I find this very poor service in that respect. The delivery guy said because if something gets damaged when they open it they don't do it. Uh, don't you have insurance? Had another furniture place delivering beds and they found that unprofessional that they don't take the packaging when they left. Listen I bought a lot of stuff so my porch looked like a recycle bin and all that foam and fake wood crap was garbage. If I ever buy anything there again, it may be 2 or 3 pieces at a time. I had about 10 pieces of furniture so imagine how much packaging and boxes that had to be broken down. If he would have disclosed this information in the first place I would have made arrangements for all that packaging. Poor service. More interested in getting the huge sale that he made.