Address: 151 Wolf Rd, Albany, NY 12205, USA
Phone: +15184581846
Sunday: 12–5PM
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Marcia McCabe
I was looking for a leather recliner to complete my living room, and was helped by Alicia at the Stickley store in Colony. I found a Hancock and Moore recliner that was comfortable and nice looking. We looked at pictures I brought of my other furniture in the room, and I chose a leather that appeared to coordinate. Six months later the chair was delivered. I noticed shortly after the delivery men left that the leather on this chair was not the leather I ordered. It is a slippery, very shiny leather which is not what I wanted, and it is darker than what I ordered. I sent a picture of the chair I received to Alicia. She sent me the swatch I ordered, which is of a grainy leather that is lighter in color and coordinates with my other furniture. I sent pics to her showing the significant differences in the two leathers. It’s now two weeks later, and I was just informed that she sent an email to Hancock and Moore to see if they’re willing to do anything. I don’t know if the incorrect leather was ordered by Stickley or upholstered onto this chair by manufacturer, or this is a bait-and- switch practice they have going. At this point I regret making a purchase from Stickley Audi in Albany. Buyer beware.
James Kaffka
The store room floor is well done. Staff will do whatever they can to help. Very high quality furniture.
Jack Broderick
Our delivery guys rock. On time, quick set up, verified no issues with the furniture piece. Courteous and professional.
Jenny Smith
We relocated and sold almost all of our furniture. Just on a whim I contacted Stickley in Albany and Becky responded. My first thought was that I wouldn’t buy anything because I wasn’t interested in purchasing only the Stickley brand. I was very surprised by the wide range of high quality furniture brands offered. Clearly Audi changed the game there and Becky is the best. So far, I’ve purchased furniture and rugs for the kitchen/dining area, family room, game room and bedrooms. Not much left to buy for phase 1 of my buying spree and it’s been a wonderful experience. Becky is very talented in design and helping with choices. I compared prices with High Point and she always beat the price. I’m so happy I followed my initial whim and went to the store. All is beautifully staged and prices are displayed. This is not your parents’ old fashioned Stickley furniture store with mission style furniture. If you want high end quality furniture with many brand offerings, then this is your store! I look forward to checking out accessories and other smaller items when we move into our new home. Another plus is that they will hold all furniture and deliver it at one time to our home when it’s ready.
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I would do a good oil if you are trying to liven it up
This is a good question
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