The Place

Category: Hot tub store

Address: 2377 Medina Rd, Medina, OH 44256, USA

Phone: +13302394000

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–4PM

Reviews

Sandy Hansen

Jul 26, 2022

I Can't Say Enough Good things about this Place called " The Place" !!!! We had a couple different issues that were dealt with Immediately & with the BEST POSSIBLE Customer care from the staff. Andrea & Heather were Both Absolutely 💯 Wonderful with Getting back to me& scheduling/ following up etc. I would recommend them to Anyone & Everyone! " The Place " is (to me) one of The BEST High Quality Professional companies to buy from , if you are looking for ANY Spas&/or outdoor patio needs. They have a Fabulous Selection!!!.

Deanna Lacko

Jun 30, 2022

I have to say Andy is a awesome repair technician. He replaced the part on my hot tub, took the time to answer questions not even related to the repair. He went over chemicals with me and had chemicals that I needed on his truck. Outstanding customer service. Very happy that we went with this company when we purchased the hot tub.

Rick Reynolds

May 10, 2022

Rex Brown is an exceptional sales professional that guided us through our spa information gathering, selection, ordering and status update processes. He always kept us up to date, answered our numerous questions and was always pleasant to deal with. We now have our spa installed and are enjoying it immensely. Thanks Rex! In regards to Service/Training, Tori Lambright and Bob Harper has been phenomenal in teaching a newbie the chemicals to use, the sequence and answering endless questions. Overall, the trio of Rex, Tori and Bob have made the experience wonderful. Thank you to all three! Very much appreciated!

Michael McBride

Mar 2, 2022

We had a great experience with the purchase of our hot tub. From the time that we started the process until our tub was delivered Candy was amazing. She kept us informed on any delays or changes to the arrival our hot tub and was helpful with any questions that we had. The delivery team and support staff were great too. Can't say enough good things about our experience at the Place.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Mar 28, 2021
The Place (Owner) | Mar 29, 2021

We follow Ohio's mandates. We are completely open to the public. Our showroom is huge with tall ceilings, so you are not in cramped quarters with anyone. Employees wear masks and hand sanitizer is available throughout the store.

New tub....lots of foamy stuff?

RICK ATKINS | Jul 26, 2020
terry parker | Jul 27, 2020

Call them since tub is new. Maybe something in your water. May need a defoamer.

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Do you sell glass doors for existing fire places?

MaryKay Hajek | Jul 27, 2018
Jim Laule | Jul 28, 2018

Yes they do. Great place

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