Lexington Health and Rehabilitation Center

Cat G.

This was one of the most stressful experiences for myself and my loved one. It's not just that the place is not clean or well-maintained. It took days to get meds and basic care resulting in skin rashes and various health issues. I was genuinely afraid. The best way I can describe it is gross negligence, poor to almost no communication, and empty promises. It is a terrible feeling to leave your loved one with people you feel you cannot trust. It took an act of God and massive tenacity to get out.

John Enders

my wife went to Lexington for rehab after a fall back in April 2022 she was sent there after a bad experience at another greystone facility but this was the only facility that had an opening that would take her insurance. The first week wasn't bad but it got worst. the food was terrible, the bathroom floor was always sticky, she was lift laying in bed with a wet diaper for most of the day, call bells were never answered in time sometimes for almost 45 minutes or longer. one day she had a cup of water on her bed table that was dated from 3 days ago. if you have to talk to a nurse then you have to leave a message with the front desk and hope the nurse calls you back which usually never happens, the same with the administrator and most of the time the phone just keeps ringing and no one answers. My wife ended up getting COVID and also a UTI from sitting in a wet diaper most of the day. My wife is a type one diabetic and needs to have her blood sugar checked and insulin given at pretty much the same time each day which was not done, most of the time the nurses did it on their own schedule. They also did not follow doctors orders for the amount of insulin she was suppose to get and ended up having her blood sugar levels drop three days in a row. when my wife told the nurses and aids her blood sugar was dropping they argued with her saying it wasn't . My wife ended up being rushed to the Emergency room one Friday morning with a blood sugar level of 12 and was semi unconscious. When I talked to the doctor that had sent the orders to Lexington for the amount of insulin she was suppose to get he told me it was suppose to be 18 units but when I spoke with the nurse in charge of that unit at Lexington she said they were giving her 25 units which was too much. you would think that after three days of her blood sugar dropping that they might notify the doctor but I guess that is asking someone to do their job. My wife spent four days in the hospital recovering from the mistakes Lexington did. the hospital wanted to send her back to Lexington to finish her rehab but I told them no way is she going back there! I would never recommend Lexington to anyone and if you can do the rehab at home it is a lot safer.

Gretchen Workman

Nope! You first walk in and the front few halls are fine. Then they walk you back to the "rehab section" and it's like walking through a 50's horror movie. Everything gets more dirty and outdated as you go. The room and bathroom were filthy. Bugs flying around. Plaster falling off the walls. The absorbent pad on the bed was not disposable just some old mini blanket. The chairs in the room were dirty and stained. The old bed was rusty. They didn't have a walker for her, or bedside commode for her. We told them she couldn't get up and walk very far and they said they'll go try to get a catheter request from the doctor. They didn't have her medications for which she was due. I could see the fear in her eyes from taking it all in. We called 911 and had her readmitted to the hospital. DO NOT LEAVE YOUR LOVED ONES HERE!!!

Annette Clifford

Big mistake choosing this rehab for my Mom! A friend was there 4 yrs ago and very happy with care. A lot has changed since then! Did not get therapy as scheduled, did not get personal care as needed, I took care of it almost every day when I came to check on her. Mom is not a crier, she called twice crying about the treatment she received. I tried to call the nurses desk and was hung up on. Called again and got no answer. Most of the staff are rude and unfriendly. There is one wonderful aide, he took great care of my Mom! Tried to get her transferred out. Do NOT allow your loved one to go here!!!