New Sagaya City Market

Brandon Watson

I came in at 2pm an purchased a cookie from the coffee area. I walked around and I was racially profiled by the cashier for stealing. Also the manager cursed out my friend that I came with as well. I feel highly disrespect . It's all honestly because I'm african-american. Do not go to this store!!!

Brandi Brown

My only complaint about this place are the prices and that they don’t sell wine. I’m usually coming here for last minute items I forgot to get from Fred Meyers or something I need just before guests arrive. Don’t expect super friendly service, but no one is ever rude, they do their job, which I’m fine with. The produce is fresh and the prepared food is nice. They usually have items that you can’t find elsewhere. Just call ahead and ask if they have what you need before heading over. They usually will find out for you.

Bret Lambert

Overpriced, with a horrible and rude staff. Then again not many places in anchorage have very friendly service, if you aren't treated bad, you are treated indifferently. But this place looks down on it's customers, definitely didn't feel welcome and with these prices I don't think I'll ever shop here again.

Real Opinions

The pro's are: Great grocery market with a nice salection of a variety of wholesome quality foods. The cons are customer management at the register. There has been many times I approach the cashier place my groceries on the cashier's conveyor belt, then wait for the conversation my cashier is having with a coworker about non job related details I have experienced this from everyone who works there as a cashier, other times from one cashier in particular I am owned and struggle to be allowed a mutual communication do to the cashier bossing me around telling me normal things in a abnormal manner, such as if I want a bag, I say no I get one anyway, I say yes this one cashier in particular will give me a bag while asking me again if I want a bag even though I clearly said yes, the cashier wasn't paying attention to what I have to say, today this cashier pressured the payment process to be rushed as always then took the card reader away when it was not done prossessing then turned it back over to me once the cashier learns I still had to put my pin in at this point I was rushed to take my card out before I put my pin in as the payment was still in process, so I then put my pin # I'n and the card reader gave a error code saying chip read error, probably from being rushed through the process, as this happens the store phone rings half of one ring and the cashier stops my transaction completely taking on the phone and yelling for a coworker to come and talk about what ever the phone call was about. And that's it I walked out with no groceries I didn't want to spend another 5 minutes of being rushed and ignored by my cashier. This was about 30-35 minutes prior to writing this review. Idk about everyone else but I can't help but give up on this place I believe the customer at the register should be shown the equivalent amount of priority as the customer on the phone or writing a review as a priority over personal conversations or just out rite owning the customer and only showing a value to the business of the customers shopping experience.