Address: 10117 Montague St, Tampa, FL 33626, USA
Phone: +18889697455
Sunday: Closed
Monday: 10AM–6PM
Tuesday: 10AM–6PM
Wednesday: 10AM–6PM
Thursday: 10AM–6PM
Friday: 10AM–6PM
Saturday: 10AM–6PM
Kristine Banks
I was very pleased with the service and the quality of the used Gucci bag I purchased from Couture!! The bag is spotless. There is no need to spend money when you can get excellent quality for a fraction of the cost! I will most certainly be a returning customer. Thank you very much!
Jen C
If I can give them 0 starts for customer service, I would. Consigned a Hermes bag in excellent condition with them. Shortly thereafter, I changed my mind about selling it and asked if I could have it back. The owner got on the line and proceeded to tell me that they put a lot of money into shipping and marketing the bag and since I signed a contract, they could not give it back to me. While I wasn't happy since they basically would not give me back MY bag and FORCED me to have to sell it, they did have a point. I signed a contract and I did not want to reneg on the agreement I made. After 3 months, the bag did not sell. I emailed them and received NO RESPONSE. After a few days, I called customer service to ask for the bag and was on hold for 30 minutes only to be sent to voice mail. I called back, got the same girl who said I could come and pick up my bag. Seeing that I'm not located in Tampa, I told her it wasn't possible. I was then put on hold for another 30 min until "Carly" came back and said "they're really busy back there and can't help you now. Can we get a number to call you back and sort this out". It seems like they are holding the bag hostage until someone has the time to respond to me. I don't understand how I'm able to get through their sales line where they are happy to help you but if you need something else, they can't be bothered. Bottom line: TERRIBLE customer service. Unless their buy out price is decent, I wouldn't waste my time as there are a ton more customer friendly and larger consignment stores that will treat you better.
Tamara Anderson
I've only been in the store a few times, but each time someone friendly greeted me. The selection isn't large, but it's clean and well-organized. I purchased a used Chanel bag from Couture Boutique and was very pleased with the bag. Despite the fact that it is a used bag, the quality is excellent! Couture Designer Resale Boutique is highly recommended for those looking for luxury but low-cost bags.
Brenda Lee
Couture is such a very special place. I truly appreciate the passion of the owner. Also , the staff is fantastic. Alina helped me select the Chanel for my lifestyle and budget. Layaway is also a plus. I’m feeling blessed with this birthday gift. Brenda Lee
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Hi Sevasti. Thank you for reaching out. We are not taking Calvin Klein Products. Thank you for asking.
Hi Inez, Thank you for contacting Couture USA. We receive new inventory every day. You can visit our website www.coutureusa.com to stay up t o date with the newest arrivals from Gucci. Please let us know if you have any questions or if we may assist you in any other way. Enjoy your day!
Hi Angelina, We are delighted you are interested in our items. The condition of our Louis Vuitton items ranges from like new to used. All of our products have a description with the rating of the item which explains the condition of each. Please let us know if you have any additional questions or if we may assist you in any other way.
Prices range from 299 to 2000. They rate their bags from good to excellent and the price varies! Look at the pictures and they show any slight imperfections.
Hi Dolores, We are delighted you are interested in doing business with us. We have a large selection of Chanel handbags with competitive pricing in the resale market. Unfortunately, we do not offer any discounts for large quantity sales. We recommend going to our website to see all our Chanel inventory and subscribing to our newsletter to be up to date with any promotions we may have in the future. For your convenience we have included our website link below. www.coutureusa.com Please let us know if you have any other questions or if we may assist you in any other way. Enjoy your day!
Hi Goldie, We are delighted you are interested in our products. The cost of a Louis Vuitton Neverfull MM will vary depending on condition and material. Unfortunately, we do not have a size MM available at the moment. We do receive this style frequently. We suggest subscribing to our email list to keep up to date with the newest arrivals and checking our website as we receive new items daily. We apologize for any inconvenience. Thank you!
Hi Wendy, We are delighted you are interested in our items. We do have a big selection of pre-owned Gucci items. You can visit our website www.coutureusa.com or visit us in store Monday through Saturday from 10:00am to 6:00pm. Are you looking for a specific style? Please let us know if you have any other questions or if we may assist you in any other way.
It depends go on. Their website
Yes they do
Hi Jill, Thank you for your message! Yes! We are always accepting new items, Monday-Friday. If you have many items to sell, we would ask that you call us at (813) 926-9889 to make an appointment with one of our experienced Buyers! If you only have a couple items, no appointment is necessary. Although we do accept Coach handbags and small leather goods, we are not accepting Coach shoes at this time. Please feel free to let us know if you have any additional questions. Thank you again!
We offer both consignment and upfront purchase options for select brands of pre-owned designer bags. For additional information on the brands we offer upfront purchase, please see the request a quote section on our website.
The amount you would receive for a consigned item will depend on the value of the item. All items that are priced to sell for $300 and under will be a 50%/50% split. For $300 to $3000 items, you will receive 70% of the sale price. For items priced over $3000, you would receive 75% of the sale price. They offer up-front purchase options for select items. The up-front purchase amount will be slightly less than the consignment amount
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