Mag Instrument, Inc.

Category: Corporate office in Ontario, California

Address: 2001 S Hellman Ave, Ontario, CA 91761, USA

Phone: +19099471006

Opening hours

Sunday: Closed

Monday: 7AM–4:30PM

Tuesday: 7AM–4:30PM

Wednesday: 7AM–4:30PM

Thursday: 7AM–4:30PM

Friday: 7AM–4:30PM

Saturday: Closed

Reviews

Daniel

Oct 29, 2020

Maria in the warranty department made the customer service experience one of the best I ever had I've been using mag lights for years and will continue to use them for sure. Thank you!

Daniel Palencia

Mar 8, 2019

Great place they replace my 18 year old classic flash light for a new one for free Great life time Warranty. I Love it.

Mike Stevens

Jan 3, 2018

Walked in with a Maglight that had a flickering issue. 5 minutes later they came back and said it was a battery issue - but the light is now working flawlessly. I'm just happy it works now, but I tried some old batteries I had already pulled out of it (batteries were the first thing I swapped to try and fix it) and it even works fine with old batteries now. Happy it works, but I don't think it was a battery issue.

Jerome Marsh

Sep 6, 2017

Had to get warranty work on my Mag light. Professional employees handled it quickly! In and done in a short time. Picked up another led flashlight as well! Good job Mag light!

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Questions & Answers

where can i get a replacement spring in the end cap?

pat davies | Aug 26, 2021
Jerome Marsh | Aug 26, 2021

Factory warranty shop 2001 S Hellman Ave Ontario CA 91761

My Father Has A Mag light That's At Least 10YRS Old And The Bulb Or Led Bulb Has Gone Out And We Would Like To Purchase Another Replacement Bulb I Need To Know Exactly What You Need To Know To Get the right item to purchase for the model he owns.

kevin jordan | Aug 27, 2019
Karen Breilein | Aug 27, 2019

We have a trade in program I don't work in a warranty department so I don't know all the information. We are located in Ontario, you can visit our warranty department or go maglite.com

I HAVE A MAG-LITE LED, ML50L, THAT WON'T STAY TURNED ON. IT LIGHTS UP BUT TURNS IT'S SELF OFF EITHIN 5 SECONDS. CAN THIS BE REPAIRED?

Wynemac Woodcock | Aug 5, 2022
Jerome Marsh | Aug 12, 2022

Yes if you are nearby you can take it to the factory repair shop in Ontario and they will repair it while you wait! Otherwise you will have to ship it to them for repair.

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Are any manufacurers in US making replacement LED bulbs for MagLite 3 cell D lites? Dont want to go the amazon via china route if can be avoided.

Alexa Chykowski | Feb 27, 2022
Mike Solak | Feb 27, 2022

They have everything they are across the street from me

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I have a 12" Maglight I got at Christmas years ago. Have used it a million times. Recently one of the 3 D batteries failed, and leaked. I had a heck of a time getting them out. Replaced batteries, but it no longer works. Do you rebuild them? Cost?

Wayne Williams | Dec 29, 2021
Joseph Olsen | Dec 29, 2021

Take it to warranty department at mag they'll repair it for free.

What's the difference in a 6.volt 2.6ah and a 6.volt 3.2 rechargeable mag battery?

Debra Renfro | Aug 26, 2021
Mario | Aug 26, 2021

The 3.2 battery last longer per charge

Can I replace the the LED in my blue Mini mag and where do I purchase it on line?

Doug Pearce | Aug 26, 2021
Ron Gray | Aug 26, 2021

Call mag lite in Ontario ca.

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Where can you get a charger for the arxx235 battery pack?

McKinley Reynolds | Aug 26, 2020
Janet Gutierrez | Aug 26, 2020

Here at the company if you are local near Ontario,Ca. Bring your old equipment if you still have it to be checked and your light. They will check everything. Repair center is open 7-430 daily at 2001 S.Hellman Ave to walk in.

how to remove bulb

Ronald Mayes | Aug 26, 2020
Janet Gutierrez | Aug 26, 2020

Depends which flashlite it is

Where can I buy a replacement bulb for a MAG mini?

W. James Quigley | Aug 27, 2019
Gammy Acosta | Aug 27, 2019

Please visit Zbattery.com and search for LM2A001 , you should also have a spare bulb underneath your coil spring inside a red plastic holder in your bottom end cap ,. You may also find replacement bulbs at your local Ace hardware or true value hardware store ,

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I have an older mag-lite from my days as a fire fighter, I would like to up grade to an LED bulb, is there an LED bulb that would fit the two pin system in my mag-lite? I'ts a 3 cell type serial number 32007289. Thanks for your help!

Reinaldo Escanio | Aug 27, 2019
Janet Gutierrez | Aug 27, 2019

Mag does not have upgrade bulbs but does have a tradein program to upgrade your light to Led. Please call 909 9471006 and apeak to warranty/repair They will give you your optuons.

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Where to repair?

David Santacroce | Aug 27, 2019
J Mejia | Aug 27, 2019

warranty dept. Is located at 2001 S Hellman av. Ontario CA 91761, you could either drop it off or send the item via mail.

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where can I get a replacement lens for a Mag flashlight. The one I have is a 2-D Cell

Dykstra Home Services | Aug 27, 2019
Danny Walker II | Aug 27, 2019

909 947-1006 ask to be connected to warranty dept. They will be able to get you squared away

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Can u upgrade orginal bulb setup with led system

George Bratcher | Aug 27, 2019
Janet Gutierrez | Aug 27, 2019

No. But they have a trade in program where u can trade in an incandescent lite for a new led light for a fraction of the cost of a new one. Stop by they are open m-f 7-430.

I have a MagLite ......press the on button it gets nice and bright for a couple seconds then rapidly fades to ........ I have better flashlights with old school bulbs. I've tried to contact the "powers that be" at Maglite....but gotten no response.

Ed Taylor | Aug 27, 2019
Janet Gutierrez | Aug 27, 2019

Try new batteries. If one battery is weak it will fade and be sure the backcap is on tight. If still having a problem please call 800 2835562 and speak to warranty

Which battery one?

Walter L'Eglise | Aug 27, 2019
William Junqueira | Aug 27, 2019

Wha ????????????????

I have a mini Maglite that will not open to replace the AAA batterys Has any one had that issue Thanks in advance

G John | Aug 27, 2019
Daniel Tallarita | Jul 27, 2022

Yes. I have 2 that won't open. D size. I'm hoping they will repair them. I think their aluminum reacts easily to certain alkaline batteries. Happened all at once. Both! Fricken Harbor Freight I'll bet.

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I have 2 d cell mag lites- right now a have a problem with 2 of them.when I turn them on with them loaded with newl batteries they do come on bright but within a 2/3 sec the light begins to dim and is completely out within 6 or 7 sec -how to fix?

Gary Cowles | Aug 27, 2018
Jerome Marsh | Aug 27, 2018

Take them to customer service 2001 S Hellman Ave Ontario. They will repair/replace on the spot! Outstanding customer service!

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Where can I bring my maglite flashlight with 4 batteries for repair

romeo charlie | Aug 27, 2018
Jerome Marsh | Aug 27, 2018

2001 S Hellman Ave Ontario CA 91761

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