Firehouse Subs Grandview

Kenya Burris

I ordered $70 worth of food for me and my sisters for Mother’s Day and in that order I wanted 8 celebration sugar cookies what came was 1 celebration sugar cookie and 5 nasty oatmeal raisin cookies, Been calling them since I received my order no one’s answering the phone if the cookies I ordered wasn’t in stock they should’ve called to let me know but they didn’t, or refunded me for my order. I am very upset yes it’s over cookies but I spent $12 for 8 and only received 6, 5 of which are the incorrect cookies. I don’t play when it comes to my snacks.

Warren Carlton

Walked inside & there was no line. Placed my order at the counter. Girl asked if I had Firehouse rewards and I said I did but couldn't log into the app. She said no problem and asked for my phone #. I gave it to her and she finished my order. Gave me my receipt and said my name would be called when my sub was ready. Ordered the meatball w/ the sweet & spicy sauce, awesome! I grabbed my chips, got my drink, & had a seat. Ate some of my sea salt potato chips when my name was called to get my sub. It was a nice relaxing lunch sitting amongst other patrons. Felt like it had prior to the Covid pandemic. Good to see things returning to normal. Just hope it stays this way. Good job to the crew at the Grandview Firehouse Subs.

Jeremy Roth

Trash. Order totally wrong. Ticket was right but the staff did not prepare it right. I despise tomatoes and made it very clear no tomatoes which was on the ticket, but they had soaked into the bread which was soggy and came out like bad Thanksgiving stuffing. Threw the entire thing into the trashcan. Waste of money.

Tom Marlow

Time to find a new sub shop, this is the last time I will waste my time & $ at this one. Been going downhill for a couple years, this time they totally messed up my order ahead...and the meatballs on my kids sandwiches looked like charcoal. How old do you think these meatballs are?!! Gross.