Aloft Columbus Westerville

Category: Hotel in Westerville, Ohio

Address: 32 Heatherdown Dr, Westerville, OH 43081, USA

Phone: +16148996560

Reviews

jcd830

Jun 28, 2022

They charged me $200for my room when their price is listed at 115$ online. The desk staff was very rude and a guest tried even tried to clue her in that she was being rude and she said told him that I didn’t mind. I did. I was checking in after a long and arduous journey and she stopped in the middle of that process to care for another guest that came to the counter after I did. So yes, I did mind. The room was dirty, there was even a dusty M and M under the bed as if it hadn’t been cleaned in a long while. There were stains on the blinds, and I don’t mean permanent stains, these were like some unknown dried up material that could have been cleaned off if any sort of attention to detail had been paid to the issue. The blinds don’t close all the way so much light leaks through making it very hard to fall asleep. They moved my room but the next room had the same issue of the blind not closing properly over the window with the AC unit. The rooms are very noisy and were built with no thought given to the acoustical properties of the construction materials. Every door slam in the hallway can be heard in the room all of the activities can be heard in the next room, room across the hall and upstairs. Altogether an awful experience and since every conversation can be heard I know for sure there was a couple trying to buy some percocet from some guy they saw in the hallway. This place deserves negative stars. I travel extensively for work, and stay in many hotels so I know very well this room was not worth the $200they decided to charge when they saw me walk in, exhausted from my travels. I hope this review helps others, stay elsewhere.

Verified Hotel Guest

Jun 21, 2022

Positive: Comfortable Beds and pillows. Quiet rooms. Location near highway, Pet-friendly! Negative: Bathroom set-up. Light from bathroom lit up room disturbing person trying to sleep.

Yannick AchaMutah

Apr 28, 2022

I love how the hotel is design and decorated. It's so cozy and reception was very friendly. The room was neat, also like the fact that there's a reminder behind the door to bar it with the lock once you are inside for your added security. The lobby area is a great place to just relax and unwind.

Kyle Galloway

Mar 28, 2022

We splurged on the king suite on the top floor. Absolutely Worth it. I don't care if I won't be able to pay for gas to get home the next day, because tonight we live like royalty!! Snacks are stocked in the lobby, and there are 2 different types of pool at this place.... one of the swimming variety, and the other of the reminder that you were terrible in high school geometry, but hey, you're going to slam the billiard balls so hard, you don't need no stinking angles to win!

Thanks! Your review is awaiting moderation.

Questions & Answers

Just curious, is hot water included in the cost of your loft ? Before you pay, make sure they can guarantee you Hot Water during your stay!!

Ky Warren | Jul 26, 2019
Kossi Noameshie | Jul 27, 2019

I have yet to go an hotel that charge extra for hot water. This is a Marriott property. They don't charge extra for hot water

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places