Staybridge Suites Columbus-Airport, an IHG Hotel

Alpha Lister

We stayed here starting in November of 2021 to present day (June 2022 work related long stay) and the staff was friendly. But then in early December '21 my husband was admitted to the hospital and I was left to handle our 3 small children, him in the ICU, Christmas and just everything and everything was falling apart. Lucky for us we had the amazing staff here at stay bridge! They went so far above and beyond for my kids and my family. I spent the next 2 months at the hospital with my husband and had family with our kids (Yes he survived and has recovered mostly.) The staff here went and bought all my kids Christmas presents as well as Christmas trees and decorations and helped them decorate the room and tree! The made sure my kids got the letter from Santa making sure the kids knew that Santa was aware they weren't home this Christmas but presents were still coming! I cant tell you how much the staff here saved my life multiple times. I would come back 1x daily to shower and leave again and they would make sure I had a towel waiting and food ready so I would remember to eat. They were beyond customer service. They are the good left in humanity. They genuinely care about their customers. I can not recommend this place enough. Rooms are always clean. Staff is, well, extraordinary, incredible, good hearted, attentive, ready to help people. Who I will always remember and carry with me in life. Link, Ara, Matt, amy all of them deserve the best life has to offer. The house cleaning staff is so great too! Whatever you need they are there. Great people, very friendly and have no problem helping out. All in all the staff I can't speak more highly of. The hotel itself is nice. Very clean, tidy, well laid out, free washer and dryers. Pool is wonderful. Basketball courts are well maintained. 200% recommend!

Amber Hackman

I am not happy with my stay. The staff who checked us in was fine but the breakfast lady was really rude and almost burned me with a pan of hash browns, she never said excuse me. The plates in the room had food on it. Most of the dishes was in the dishwasher and not clean. There is mold in the freezer. And when housekeeping was cleaning, they kept banging the wall and woke us up. paint peeling in bathroom. Police are always in the parking lot because it's not a good area. Just listing the facts. Holiday Easton is such a better location! -IHG member.

John Sarinick

Just stayed for 3 nights on a biz trip. Very comfortable beds, clean rooms, well equipped fitness center. Special recognition for the manager Lincoln. He’s a hard working professional and ‘leads by example’.

Vanessa H

Room was clean, beds were OK. Staff was very nice and helpful. Stayed in a two bedroom suite, none of the remotes allowed you to change the channel. Between the noise from outside and the temperature in the room made it difficult to sleep.