J&L Jewelry

Category: Jewelry store in Long Beach, California

Address: 1823 Ximeno Ave, Long Beach, CA 90815, USA

Phone: +15629864380

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: 11AM–5PM

Wednesday: 11AM–5PM

Thursday: 11AM–5PM

Friday: 11AM–5PM

Saturday: 11AM–5PM

Reviews

Michelle Le Bars

Aug 10, 2022

J&L is a very nice place to go shop for jewelry and for jewelries and watches repair. I did both. I am truly glad to have this shop. All the ladies who work there are really nice, helpful and knowledgeable. And there is Josh a marvelous and delightful gentleman. His recommendations always right and very satisfying. I may not be a big jewelry spender but if I do need something this is where I go. Their services and kindness are priceless.

Lori Pinkerton

Mar 11, 2019

J & L Jewelry is the best! I have had my diamonds reset by them & I knew they would take good care of my diamonds and they made beautiful settings. I trust them and the quality of their work is exceptional. I have also bought an eternity ring and another ring from them. They have beautiful jewelry!

joe blo

May 24, 2018

If you are looking for a battery for your watch, this is the place. Very reasonable prices. The employees look like the Golden Girls and are very nice. There are few jewelry stores around. So do yourself a favor and shop here.

Dave Goodman

Feb 19, 2016

On November 20, 2015 I brought a fashion watch to J&L to have the movement replaced with a new quartz movement. Today, February 18, 2016 (Almost 3 months to the day I dropped off the watch) I was called and told to pick up the watch at no charge due to the length of time we had to wait. Up until Tuesday when I called they did not even know I was still waiting for the watch. Several calls went UN-returned by the staff in January and February. When I spoke to the owner who brought me the watch I was told, "We lost the numbers on the face and could not replace them so we are not charging you for the repair." That was not what I was told on the phone. The owner went on to tell me that it is a cheap Chinese watch. That was the excuse for the damage they had done. No apology. No explanation. I was not happy with the presentation. When asked what I wanted for compensation I answered, "$500.00!" I was told that I was trying to rip them off and it was not going to happen. I was countered with, "We will go on the internet and find a similar watch but it will not look like this watch." It is a fashion watch, not a fancy Swiss Rolex, just a pretty watch that my wife loves. She would most likely not like a replacement watch and that was the idea behind having the movement changed to a quartz so she could further enjoy the watch. I was loud but never disrespectful. I was very disturbed at the calculated answer I received when they were well aware of the damage they did to the watch. It was criminal for them to behave in a callous and arrogant manner. Any company who does not own up and accept responsibility for the damage they have done are just ripping off their clients. It is disrespectful! I feel that I was bullied by someone who was 100% aware of the damage they did but not willing to make it right. The excuse used over and over again was, "It is a Chinese watch" Well congratulations on having a successful rip-off shop in Long Beach where you take advantage of the people you pretend to serve.

Thanks! Your review is awaiting moderation.

Questions & Answers

Do I need an appointment to bring an item for consignment?

Marg Earls | Apr 28, 2022
Lauren Gregory | Apr 28, 2022

Not necessarily How many pieces do you have??

Do they provide bracelet resizing and if so for how much

Only Holmes | Aug 26, 2021
Lauren Gregory | Aug 26, 2021

Yes they do -- They will give you a free estimate no problem!

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places